Free PC Remote Control Solution
I have very small low budget Tech Support Business.
1. I want to put a download or a link on my website so that I can offer a service where I can remote control customers PCs with their permission to help them fix the problems.
2. I know that I can Terminal Services into larger clinets, but I also need a solution for smaller home based clients,
3. and also to remote control end user PCs at larger clients sites after I Terminal Service into their fileserver.
I cant afford to pay for an expensive solutions which have monthly or annual recurring chanrges, if at all possible, its difficult to bill this on with all of the competition out there and in these recessionary times.
I find them quite expensive, for example:
Go To Assist Costs:
Monthly Plan $69.00/month
Annual Plan $660.00/year
Thank you for recommendations to resolve the above.
Robbie.
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TeamViewer - the All-In-One Solution for Remote Access and Support over the Internet
TeamViewer establishes connections to any PC or server all around the world within just a few seconds. You can remote control your partner's PC as if you were sitting right in front of it. Find out why more than 15.000.000 users trust TeamViewer!
Simple and free :)
http://www.teamviewer.com/
In the realm of free remote desktop applications, Tight VNC (http://www.tightvnc.com/)
Hope this helps...
Mike
What about LogMeIn
https://secure.logmein.com
You can use the free version
Also I would suggest against using VNC. You need to establish a connection to the machine. As you are talking about home users then they may well be using routers which will need to be configured to permit the remote connections coming in. This adds a lot of complexity to the initial install and potential problems if they change their router.
Business Accounts
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by: aboredmanPosted on 2009-10-19 at 11:54:36ID: 25607934
You could use VNC but it is not really secure unencrypted over the web.
http://www.realvnc.com/
Also you can take a look at this service:
http://www.zolved.com/remo
This company offer a free version of their product for non commercial use:
http://www.teamviewer.com/
Good luck