looking for an app for CCME that will limit the amount of time a user/extension uses. For example, I want to limit user BOB, at ext 17, to only 1 hour a week....then after that, he can't dial outbound, just ext. to ext.
is there an app for this, or is this s customized script? I've found Stone Voice....but it is just a reporting app, it will not limit call time.....I also found "voice clerk" by NG systems, but am not sure if this is any good. Any feedback out there?
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Hi
Our product can do that , Intellibill , a cisco compatible billing solution for callmanager have a budget lock feature.
Administrator can set budget in ( money) per user, when the budget reached out, user will degrade of
class of service... and email send to user, manager , admin..
Manager and administrator can unlock for user.
check the website for more details www.netcodesys.com/intell
Business Accounts
Answer for Membership
by: dlitty7Posted on 2009-11-10 at 01:00:08ID: 25783529
answer is, there is no ready "off the shelf" application, because it's quite complex to develop to a good level of flexibility and customization. (It also involves administrator rights and screens, database for usage and credits, table toll computation, and probably too many things to make it practically viable.
I could use TCL/IVR documentation (for Cisco) to develop my own script or I can find someone to do it :)