denver218
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NM-CUE Module in Cisco 2811 Router
I have a Cisco 2811 Router running CME and CUE. I am running CUE on a NM-CUE Module. I found out yesterday that this module had reached end of life and end of support from Cisco. I have a support contract on this Router, and the NM-CUE Module was listed as a minor serial number and was covered under the contract. I just renewed the cisco smartnet contract and the NM-CUE module did not show up as a minor serial number anymore. I contacted Cisco and they said it was because it at end of support. What module do I need to upgrade to? How do I upgrade?
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Thanks. I agree I don't think I will put anymore money into the 2811. I'm looking at a 2911 voice bundle instead that will replace the current 2811. Thanks.
NME-CUE / AIM2-CUE-K9 / NME-UMG-EC / NME-UMG are the modules available as of now for 2811. But the router itself is end of sales and end of life.
We would suggest to run with the existing module you have and when cisco no longer will support 2811 (in a year or 2), go for a new setup with new router and module.
Best,