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8.6

Asterisk sound file format error

Asked by jkockler in Linux, Asterisk Open Source Telephony, Voice Over IP

Tags: asterisk, linux, sound, voicemail

Hello,

  My primary Asterisk server is currently running on Ubuntu, in a 64 bit environment.

I am currently testing Asterisk on a second box, which is loaded with Centos, in a 32 bit environment.

I copied over all of my voice mail files, i.e. unavailable message greetings and the actual voice mail messages themselves, over to the Centos box, so the environment would be duplicated.

For some reason when Asterisk tries to play these files, I get an error in the CLI, and then a busy signal, as it is unable to play the WAV file.  Here is the message in the CLI

[Jul  5 13:56:48] WARNING[24266]: format_wav.c:140 check_header: Not a wav file 49
[Jul  5 13:56:48] WARNING[24266]: file.c:379 fn_wrapper: Unable to open format wav

- Now if I record new messages on the Centos box, it has no problem playing back those native recorded WAV files.

-  Both boxes are running asterisk 1.4.25.1 ..

-  My end goal is to be running Centos 64 bit on the primary server, and Centos 32 bit on the other box, and be able to back up the voicemail files etc, from the primary to the secondary server, and have everything be functional on the secondary as it is on the primary.  So far everything else about Asterisk seems to run fine with the settings from the primary, the only problem being these voicemail WAV files.  

Any ideas why this is happening?
[+][-]07/05/09 07:52 PM, ID: 24782235Expert Comment

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[+][-]07/05/09 07:53 PM, ID: 24782242Expert Comment

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[+][-]07/05/09 07:53 PM, ID: 24782246Author Comment

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[+][-]07/05/09 07:54 PM, ID: 24782253Expert Comment

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[+][-]07/05/09 08:00 PM, ID: 24782266Author Comment

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[+][-]07/05/09 08:01 PM, ID: 24782269Accepted Solution

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About this solution

Zones: Linux, Asterisk Open Source Telephony, Voice Over IP
Tags: asterisk, linux, sound, voicemail
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Solution Provided By: three7six
Participating Experts: 1
Solution Grade: A
 
[+][-]07/05/09 08:03 PM, ID: 24782278Author Comment

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[+][-]07/05/09 08:13 PM, ID: 24782306Assisted Solution

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[+][-]07/05/09 08:14 PM, ID: 24782308Expert Comment

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[+][-]07/05/09 08:17 PM, ID: 24782312Author Comment

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[+][-]07/05/09 08:17 PM, ID: 24782314Expert Comment

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[+][-]07/05/09 08:25 PM, ID: 24782332Author Comment

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