Question

How to Enable Power Inline on Cisco 3500 seriesXL for Mitel VOIP handset to operate cascading off the Mitel Appliance?

Asked by: westonp

I have an working Mitel 3300cxi 12-port POE Switch Appliance that has all 12 ports connected to Mitel 5235 & 5340 handsets. The users computers plug into a lan port on each handset. I have the need to expand the number of POE ports in the server room for additional handsets by cascading the connection from the Mitel appliance to a Cisco Catalyst 3500 Series XL. The expected result will allow me to plug in POE handsets into the Cisco to get power and data similarly as one would cascade a plain'ol switch.

The process I'm using is
1) configure terminal
2) interface FastEthernet 0/2   ***Note: I'm testing 0/2 with a Mitel handset plugged into 0/2***
3) power inline auto <cr>
4) ctrl-Z to end

Afterwards, I check status by:
1) show power inline FastEthernet 0/2  ***Note: the result is not what I expect which is:
Interface=FastEthernet Phone=Unknown Power=no

Note: This phone powers up and communicates fine if directly on the 12-port Mitel 3300 CXI appliance
the question is, what am I missing to get the phone operational on the Cisco switch?

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Asked On
2009-01-22 at 15:46:10ID24076103
Tags

Cisco Power inline

,

Mitel VOIP

,

Cisco POE

,

Cisco VOIP

Topics

Telecommunications

,

Network Switches & Hubs

,

IP Telephony

Participating Experts
2
Points
500
Comments
7

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Answers

 

by: atrevidoPosted on 2009-01-22 at 17:37:44ID: 23445732

Some Cisco switches don't like 3rd party devices even though they are supposed to be 802.1af compliant.  You may want to try the Mitel Cisco power dongle -- Mitel part # 50003734  (10 pak) or 50004023 (single dongle)

Also, that 3500xl supports only 15.4 watts of power per port without a RPS (additional power supply) .  From the Cisco document:  When a device needing power is detected, the switch determines the device power requirements based on its type or uses an initial allocation of 15.4 W for power budgeting.

 Here is an excerpt from the Mitel Engineering Guidelines:
Mitel 3300 power dongle (Cisco compliant)
Certain older Cisco network switches are capable of providing power but are not fully
802.3af compliant. In this instance, a separate 3300 Power Dongle (Cisco-compliant)
used to get powered operation. The 3300 Power Dongle (Cisco-compliant) may not be required
when powering Mitel phones behind a Cisco Catalyst 4500/6500. For this to be the case,
must ensure you are using an 802.3af-compliant version of the 4500/6500 switch.

And more -- this is referencing particular compliant switches...of course, all HP Procurve switches are compliant and cheaper :-)  and....come with a FREE lifetime warranty.  

Your Cisco switch is not really mentioned so it sort of appears that you need the dongle.


Cisco
" Cisco 3560 series
" Newer versions of Cisco 4500 series
" Newer versions of Cisco 6500 series
Note: Some of the older versions of 4000 and 6000 series are not IEEE 802.3af-compliant
(check before using). The older 3524XL-PWR and 3550-PWR are not fully compliant
and have been replaced by the newer 3560 series. For switches that are not IEEE
802.3af-compliant, use the Mitel 3300 Power Dongle.

Regarding power draw, which may be a consideration for you later as you add phones, a 5340 (the biggest power consumer so use this as your calculator) draws a maximum of 5.8 watts of power per phone.  This is an important consideration if putting Mitel VoIP or any power demands on the let's say, every port of a Cisco switch.
 

 

by: kyleb84Posted on 2009-01-22 at 17:38:45ID: 23445738


# configure terminal
# interface [INTERFACE]
# switchport mode trunk
# switchport trunk encapsulation dot1q
# switchport trunk native vlan 1
# switchport trunk allowed vlan add 1,[X]
# switchport priority default (0)
# power inline auto
# end
# write mem

Where [X] in the last line is your Voice VLAN (Found in System IP Configuration in the Mitel)
Where [INTERFACE] is every interface with a phone attached, and the uplink to the Mitel 3300

The above will allow data traffic through (VLAN 1) and Voice traffic through (VLAN X). Mitel phones and the controller use the 802.1p tags to prioritise traffic, the switch will obey this and give untagged traffic a default of Priority 0 (Equivalent to 3)

 

by: kyleb84Posted on 2009-01-22 at 17:39:53ID: 23445740

"Also, that 3500xl supports only 15.4 watts of power per port without a RPS (additional power supply) .  From the Cisco document:  When a device needing power is detected, the switch determines the device power requirements based on its type or uses an initial allocation of 15.4 W for power budgeting. "

Mitel IP handsets do not exceed 8 Watts per handset for PoE.

 

by: westonpPosted on 2009-01-22 at 19:26:38ID: 23446137

Atrevido,  You may be onto something about the age of my 3500 Series XL and the 802.3af-compliance - I'll have to look into this.

Kyleb84, re: two above comments: I do have the Additional Cisco RPS 300 power source connected to the 3500 Series XL. And I did try your CLI entries that you so succinctly described - However to no avail. Handset still will not power up on this.

A curious thing is for the first time I've just wittnessed an RPS fault. I have two spares so I disconnected after seeing this and reconnected the new RPS. A fault seems odd considering the status LEDs on both the switch and RPS (SEE ATTACHED JPG's)

CiscoPOE#show power inline fastethernet 0/2
Interface            Phone   Power
-------------------- ------- -----
FastEthernet0/2      unknown no
CiscoPOE#show power inline fastethernet 1/1
                           ^
% Invalid input detected at '^' marker.

CiscoPOE#show power inline fastethernet 0/1
Interface            Phone   Power
-------------------- ------- -----
FastEthernet0/1      unknown no
CiscoPOE#
4w2d: %RPS-1-RPS_FAULTY: Redundant Power System is Faulty.
4w2d: %RPS-1-RPS_NOT_PRESENT: Redundant Power System not connected.
4w2d: %RPS-1-RPS_FAULTY: Redundant Power System is Faulty.

 

by: kyleb84Posted on 2009-01-22 at 19:30:51ID: 23446155

Ah yes, sorry atrevido is right about the power issue...

 

by: westonpPosted on 2009-01-22 at 20:19:37ID: 23446306

I'm Definitely not into the Mitel power dongles, since they defeat the purpose of having a POE port at the MDF.

Before I give up and jump Switch (e.g. HP pro Curve) I'm going to find a simple POE device to test, such as a POE Camera. I should expect something like this to work right? -Weston

 

 

by: atrevidoPosted on 2009-01-23 at 07:32:30ID: 23449755

Well the Mitel PoE dongle is just a little < 12" long dongle thing that you can either put on the phone end or the switch port end.  Yeah, it's old school, but works.  It depends on your budget, if you have $$ then i would probably switch to a Procurve 2650PWR as it can provide power to all 48 ports with no external RPS required.  If you're strapped for cash then dongles are cheaper.

I suspect that the PoE camera shouldn't work if it is a straight 802.1af compliant device, that's an interesting test actually.  A Cisco VoIP phone will work.  That's Cisco's whole problem is in the old days (5 years ago) when PoE and VoIP became mainstream they were trying to force us to their standard when everyone wanted a vendor neutral standard.

20120131-EE-VQP-002

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