Question

How to block income phone call on avaya IP office?

Asked by: atechie

Hello,

I want to block an incoming call that is generated from a robo dialer/vendor.

I have an Avaya IP Office 500 phone system. Can I setup the system to block the inbound call?

Thanks

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Asked On
2009-10-01 at 13:39:10ID24778465
Tags

Avaya IP Office

Topics

Telecommunications

,

IP Telephony

Participating Experts
1
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500
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Answers

 

by: daniel8193Posted on 2009-10-10 at 18:19:57ID: 25544549

Yes - If the calling party is sending a CLI  and its the Same One each time.  You will need to route the inbound calls through the voicemail / Auto Atendant and set that to recognise the CLI and , play a blank auto atendant message / voicemail message and set the hang up option.

20120131-EE-VQP-002

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