Question

gotomypc

Asked by: mcrmg

Hi,

Is there a way to prevent people within lan to install gotomypc

or

is there a way to detect if people install gotomypc?


Thx

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Asked On
2005-03-10 at 15:59:04ID21346361
Tags

gotomypc

Topic

Windows NT Networking

Participating Experts
3
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Answers

 

by: leewPosted on 2005-03-10 at 16:03:29ID: 13512673

Does your company run DNS services?  If so, just create a zone for gotomypc.com - your server will answer any request for a gotomypc.com server and timeout the clients.

To find out if it's on a machine, install it so you familiarize yourself with the product, then look for it's existance in a script - for example:

if exist "c:\program files\gotomypc\program.exe" echo %computername% >\\server\share\gotomypc.log

 

by: mcrmgPosted on 2005-03-10 at 16:30:35ID: 13512796

Sorry if the question is dump:

>>Does your company run DNS services?  If so, just create a zone for gotomypc.com - your server will answer any request for a gotomypc.com server and timeout the >>clients.

How can I check that?


>>if exist "c:\program files\gotomypc\program.exe" echo %computername% >\\server\share\gotomypc.log
I run this on my machine, under cmd, right?  thx

 

by: leewPosted on 2005-03-10 at 16:35:05ID: 13512824

How big is your company?  Do you run Active Directory?  What IP address is your DNS server?

The command given would be put in a login script.  You'd have to change it to check for appropriate gotomypc files (I've never used it, so I don't know the exact file names; my example was just that, an example).  You'd also have to have a server with a share that allows users to write to it.  The >\\server\share\gotomypc.log part of the command sends the computer name to a file - actually the command needs to be modified slightly - change the > to a double - >>

Then you would just open the gotomypc.log file and it would list all computers with gotomypc installed on it.

 

by: mcrmgPosted on 2005-03-10 at 16:39:38ID: 13512846

We have only about 10 people.

"Active Directory", I assume that is the place you create users.......is yes, then, yes, we have that.......

>>What IP address is your DNS server?
I am not following...sorry


For the second part, if I could block it on the server, the second part is not neccessary, right?  thx

 

by: leewPosted on 2005-03-10 at 17:32:22ID: 13513148

Yes, if you can block it on the server, then you don't need to see if it's on PCs - the PCs simply shouldn't be able to connect.

On a client, type "ipconfig /all" and note the DNS Servers.   If they start with 192.168. or 10. then you are probably using local DNS services (a good thing).  go to the server and open the DNS Administrative tool.  Add a new zone - expand the server name and look for "Forward lookup zones" and right click it.  Select "New Zone..." and create the zone as a "Standard Primary" zone.  Set the zone name to "gotomypc.com" without the quotes, then finish out the wizard with the defaults.  That should do it.  If you try to browse www.gotomypc.com, it should time out or quickly go to a "page not found" type error.

 

by: mcrmgPosted on 2005-03-10 at 17:54:40ID: 13513286

wow....Thank you very much.........right now, it says, "page not found"..........

1. There are so many similar services out there, what do people usually do?

2. How do people do to prevent users in lan to abuse network?  (Not sure if it is releated to the question I asked)

Thx

 

by: mcrmgPosted on 2005-03-10 at 17:56:40ID: 13513294

one more question about gotomyoc, f they access from home, after creating a new zone, can they still acess office pc from home?  thx

 

by: leewPosted on 2005-03-10 at 18:15:43ID: 13513381

mcrmg,
> 1. There are so many similar services out there, what do people usually do?

Larger companies will do a number of things.
1. Their users are never given admin rights, so they CAN'T install ANYTHING.
2. Hardware firewalls and/or proxy servers (not necessarily your average Linksys Router) are configured to prevent access to these services
3. That DNS trick.

And many companies ENCOURAGE use of remote access, though usually through VPN.

>
> 2. How do people do to prevent users in lan to abuse network?  (Not
> sure if it is releated to the question I asked)

See above - Again, don't let your users be admins.  Install Microsoft ISA server or a similar product where you can more easily restrict access to web sites and other undesireable content.

How are/have your users been abusing your network

>
> 3. one more question about gotomyoc, f they access from home, after creating
> a new zone, can they still acess office pc from home?  thx

Users at home will be able to get the "gotomypc" web site, however, provided the service uses that DNS domain as the address it maintains a connection with, then the software installed on your PCs should not be able to communicate with the service and ultimately, your users won't be able to access the office machines.

My guess is the above confuses you a little bit.  For example, some companies use other domain names for certain services.  For example, when I register a domain, I do it at www.active-domain.com.  BUT, when I manage this registration I go to www.domainpanel.com - it's a different domain.  If you did similarly to active-domain.com, no one could register a domain there, but if they HAD a domain through them, they could STILL access www.domainpanel.com (unless you made a DNS zone for THAT domain name).  The point is, if www.gotomypc.com is only the "marketing" domain name, used for their web site and to download the software, then you've blocked the users from downloading the software and visiting the web site.  BUT, if gotomypc.com uses "remoteconnections.com" (for example; I have no idea if they do or not); then you are NOT blocking that domain and they could still connect.  Follow?

There are ways around lots of these blockings.  For example, someone could do some research and get the ip address of the gotomypc server and put in a local HOSTS file entry on the machine that points it to the correct address.  Then DNS isn't used when there's a local hosts entry.  How can you block that?  Don't let your users be admins.  The TRULY savvy users can figure out ways around problems.  That's why if you deny admin rights, you're safest (people can even get around those, but that's one of the harder things to do, in my opinion).

 

by: wingateslPosted on 2005-03-10 at 19:49:14ID: 13513725

The easiest thing to do is put gotomypc files in the restriced software section of group policy
Shawn

 

by: mcrmgPosted on 2005-03-11 at 04:02:11ID: 13515938

Thanks for the replaying........

>>See above - Again, don't let your users be admins.  Install Microsoft ISA server or a similar product where you can more easily restrict access to web sites and >>other undesireable content.
Is it easy to set up?

>>How are/have your users been abusing your network
Prople (some) being downloading stuff through newsgriup, playing online games when boss is not around.  

>>About giving put admin rights...
1. Are you talking about local admin? If yes:
   a.I tried to taken out the admin, but users could not use some of the programs they previous installed......
   b.Whe they need to install something, I will need to give out the password, then reset it again?


Thx
   

 

by: leewPosted on 2005-03-11 at 04:23:29ID: 13516089

ISA server SEEMS easy to setup - but I'm JUST starting to learn it - installed it two nights ago and had to uninstall it to get things working again.  Hope to try again soon.

Yeah, done that, but mostly around christmas or after work... I guess your coworkers don't take things as seriously?

a) By now, ALL programs whould work - or be able to work - with admin rights revoked.  Which software in particular are you having issues with that with?  (Sometimes you can just put users in the Power Users local group and that solves the issues).

b) that's one way.  But in most companies (large companies) the admins/techs install software, users never have admin rights.  So only "approved" software is ever installed.  No games, no other junk.

 

by: mcrmgPosted on 2005-03-11 at 04:41:19ID: 13516215

>>ISA server SEEMS easy to setup
I guess I will hold on to it...

>>Yeah, done that, but mostly around christmas or after work... I guess your coworkers don't take things as seriously?
They can do the job, that's for sure, but you just do not know what they are doing, when things are slow, they tend to install EVERYTHING they can get, once the machine is screwed, they blame it on the "IT guy".......*sigh*...............................even the size of our company is small...especially one guy is so sneaky.........lol

>>a
There is a program called "Spy Sweeper", once I took admin out, it says it needs admin rights to run.
If I give them poer users rights, can they install programs?  

 

by: leewPosted on 2005-03-11 at 04:55:52ID: 13516325

Power user rights cannot install programs.

Don't use spysweeper.  There are other programs out there.  Besides, giving admin rights to users so they can run spysweeper is ALSO giving SPYWARE admin rights.  If the user has only user or power user rights, then the Spyware only has those rights as well.  Less dangerous that way.  Also, don't use Internet Explorer or Outlook express.  Your virus and spyware problems will almost disappear.  

 

by: mcrmgPosted on 2005-03-11 at 05:01:08ID: 13516368

>>There are other programs out there.
Do you think it is worth to buy anti spyware server edition??  Curreny, most of the machine in our office use MS anti spyware......

>>don't use Internet Explorer or Outlook express...
Use firefox instead??  The problem is that we have a web app that was designed for IE only.....


Thx

 

by: leewPosted on 2005-03-11 at 05:07:26ID: 13516415

Ah yes.  That can be a problem.  (IE Web App).

Honestly, in my experience, all anti-spyware is only partly effective.  some handle this spyware, others handle that.  Spybot does well on some, not so well on others.  CoolWebShredder fails to clean a few cool web stuff... it's frustrating and hence I recommend ditching IE.  Personally, I don't have spyware problems at home - or really at work - most users just do work and none are admins.  When I go to a client that has spyware problems, I use silent-runners to identify the spyware and then boot to safe mode and remove it.  Personally, I'd remove the users as admins, and use just the MS Spyware app.  I also use McAfee Antivirus (have for YEARS).  I find it quite effective and at least the enterprise edition is even catching SOME spyware now.

 

by: mcrmgPosted on 2005-03-11 at 05:12:13ID: 13516443

Thank you very much for the help...

 

by: CalawalaPosted on 2005-10-22 at 12:13:18ID: 15139117

There are a couple ways to block access to gotomypc.com

1) Have your firewall block poll.gotomypc.com, and/or it's IP

2) Ask GoToMyPC's Authorization Management Service to block your Company's public IP for accessing their service.  They can be reached at GoToSales@citrixonline.com

For more detailed information, goto:
https://www.gotomypc.com/help2.tmpl#securityblock

and
https://www.gotomypc.com/downloads/pdf/m/GoToMyPC_Personal_Security_White_Paper.pdf

20120131-EE-VQP-002

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