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08.14.2007 at 08:33AM PDT, ID: 22761760
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Attachment Details

Can't login to FTP Website

Asked by capuser in Windows NT Networking, Web Site Statistics Software / WebTrends, File Transfer Protocol (FTP)

Tags: ftp, login, access, website

I received a call from a customer that she is unable to login to an ftp website with her Windows 2000 computer since it's IP address was changed.  When she tries to access the ftp site by typing in the ftp://IPAddress in Internet Explorer (6.0 SP1), she is automatically redirected to a foldername@IPAddress  and an error message appears:

FTP Folder Error
Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder.  Details:  The server name or address could not be resolved.

Before the IP address changed, she configured Windows to save the password & login automatically.

When I log on her computer, "The Log On As" screen appears ilike it's supposed to.  I've tried the following:
1. Cleared the IE History
2. Cleared IE Cookies & Temporary Files
3. Run ipconfig /flushdns
4. Cleared saved IE Passwords

So it sure seems profile specific.  Any other ideas?  Any help would be appreciated. Thank you!Start Free Trial
[+][-]08.14.2007 at 08:38AM PDT, ID: 19692820

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[+][-]08.14.2007 at 08:43AM PDT, ID: 19692860

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[+][-]08.14.2007 at 08:48AM PDT, ID: 19692909

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[+][-]08.14.2007 at 09:01AM PDT, ID: 19693043

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[+][-]08.16.2007 at 09:31AM PDT, ID: 19709729

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[+][-]08.16.2007 at 10:31AM PDT, ID: 19710355

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About this solution

Zones: Windows NT Networking, Web Site Statistics Software / WebTrends, File Transfer Protocol (FTP)
Tags: ftp, login, access, website
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Solution Provided By: capuser
Participating Experts: 2
Solution Grade: A
 
 
 
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