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7.0

Microsoft DNS Server won't resolve internal host names

Asked by donkeyfwb in Windows Networking, Internet Protocols

Tags: using

I am running MS DNS Server on Windows 2000 Server SP3.  This server is the primary DNS server listed for all clients.  It's a domain controller running 1 active directory-integrated zone.  It's also configured to use forwarders pointing to our ISP's DNS servers for external name resolution.

As of 2 days ago, some clients are intermittently not able to resolve internal hosts by their FQDN.  However, they can still resolve all external names.  For some reason, the fix is to release and renew their DHCP lease.  I should note that the secondary DNS server issued to clients by DHCP is currently offline (its been offline for 2 weeks, and this hasn't caused any problems thus far).  Here's a capture of the symptoms from one client:

C:\>ping prod.mycompany.com
Unknown host prod.mycompany.com.

C:\>ipconfig /all

Windows 2000 IP Configuration

        Host Name . . . . . . . . . . . . : workstat90
        Primary DNS Suffix  . . . . . . . : mycompany.com
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : mycompany.com

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : mycompany.com
        Description . . . . . . . . . . . : Realtek RTL8139(A)-based PCI Fast E hernet Adapter
        Physical Address. . . . . . . . . : 00-30-F1-11-99-23
        DHCP Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.30.60
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.30.1
        DHCP Server . . . . . . . . . . . : 192.168.35.8
        DNS Servers . . . . . . . . . . . : 192.168.5.250
                                            192.168.35.5
        Primary WINS Server . . . . . . . : 192.168.5.250
        Secondary WINS Server . . . . . . : 192.168.35.5
        Lease Obtained. . . . . . . . . . : Tuesday, January 28, 2003 7:45:36 A

        Lease Expires . . . . . . . . . . : Friday, January 31, 2003 7:45:36 AM

C:\>ping www.yahoo.com

Pinging www.yahoo.akadns.net [64.58.76.179] with 32 bytes of data:

Reply from 64.58.76.179: bytes=32 time=78ms TTL=48
Reply from 64.58.76.179: bytes=32 time=78ms TTL=48
Reply from 64.58.76.179: bytes=32 time=47ms TTL=48
Reply from 64.58.76.179: bytes=32 time=47ms TTL=48

Ping statistics for 64.58.76.179:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
    Minimum = 47ms, Maximum =  78ms, Average =  62ms

C:\>ping zeus

Pinging zeus [192.168.5.250] with 32 bytes of data:

Reply from 192.168.5.250: bytes=32 time<10ms TTL=127
Reply from 192.168.5.250: bytes=32 time<10ms TTL=127
Reply from 192.168.5.250: bytes=32 time<10ms TTL=127
Reply from 192.168.5.250: bytes=32 time<10ms TTL=127

Ping statistics for 192.168.5.250:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum =  0ms, Average =  0ms

C:\>ping zeus.mycompany.com
Unknown host zeus.mycompany.com.

C:\>ipconfig /release

Windows 2000 IP Configuration

IP address successfully released for adapter "Local Area Connection"

C:\>ipconfig /renew

Windows 2000 IP Configuration

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : mycompany.com
        IP Address. . . . . . . . . . . . : 192.168.30.60
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.30.1

C:\>ping prod.mycompany.com

Pinging prod.mycompany.com [192.168.1.80] with 32 bytes of data:

Reply from 192.168.1.80: bytes=32 time<10ms TTL=63
Reply from 192.168.1.80: bytes=32 time<10ms TTL=63
Reply from 192.168.1.80: bytes=32 time<10ms TTL=63
Reply from 192.168.1.80: bytes=32 time<10ms TTL=63

Ping statistics for 192.168.1.80:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum =  0ms, Average =  0ms

Sorry for the lengthy post, but I figured this info would be useful in figuring out the problem.
[+][-]01/29/03 06:10 PM, ID: 7842682Accepted Solution

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About this solution

Zones: Windows Networking, Internet Protocols
Tags: using
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Solution Provided By: acpappa
Participating Experts: 3
Solution Grade: B
 
[+][-]01/29/03 10:58 AM, ID: 7840121Expert Comment

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[+][-]01/29/03 11:03 AM, ID: 7840154Expert Comment

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[+][-]01/29/03 12:25 PM, ID: 7840674Author Comment

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[+][-]01/30/03 06:55 AM, ID: 7846029Expert Comment

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[+][-]01/30/03 11:11 AM, ID: 7848064Expert Comment

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[+][-]01/31/03 06:16 AM, ID: 7853179Author Comment

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