Question

Logon Failure: The target account name is incorrect.

Asked by: jananzi

Hi,

When I try to access my server through network neighborhood or from run: \\server (1 of 2 domain controllers), I get this error: "Logon Failure: The target account name is incorrect."
When I access the server with the IP address it works fine.

Any help will be appreciated.

Johan

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2004-04-16 at 09:00:27ID20956712
Tags

target

,

name

,

account

,

incorrect

,

logon

Topic

Windows Networking

Participating Experts
19
Points
500
Comments
22

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. " Logon Failure: The target account name is incorrect".
    I have a windows 2000 domain including two PDCs, I am in trouble: 1.some computers can not access the shared folders in one PDC(the PDC is also a file server) and get the error messages : " Logon Failure: The target account name is incorrect". but some other comput...
  2. Logon failure: The target account name is incorrect.
    Topology : WINDOWS 2003 SBS SERVER DOMAIN MASTER AND A WINDOWS 2000 SERVER MEMBER ACTIVE DIRECTORY REPLICATION / DNS / FRS / EXCHANGE 2003 / WE HAVE HAD A WORKING NETWORK FOR OVER SIX MONTHS BUT NOW HAVE PROBLEMS WHERE USERS CANNOT LOGON TO THE DOMAIN. THEY TRY TO LOGON A...
  3. Logon Failure: the target account name is incorrect.
    In the past 2 weeks I have had many Servers/workstations come up with the following error: \\servername is not accessible. You might not have permission to use this network resource. Contact the administrator of the server to find out if you have access permissions. Logon F...
  4. Mapping Network Drives: Logon Failure: The target name…
    Silly question. I have a network with server 2003 on the PDC, BDC and File server. DHCP and DNS is running, no wins. Have a group with unrestricted permission to the file server. One of my users is in the group accessing the folder. When he goes to create the share the follow...
  5. Logon Failure: The target account name is incorrect
    Hi Hi We can access the file server in our office through its ip address, but we cannot access it through UNC like \\servername. get error "Logon Failure: The target account name is incorrect" I have tried.. Restarted the server ran "ipconfig /register...
  6. Logon Failure: The target account name is incorrect
    Hey Experts!! I have a problem with one user out of 20. Their secondary DC (strictly backup DC) was powered down accidentially. (no I didn't do it. :) Everyone is still able to logon and get to their mapped drives, except for one user. he is recieving the error: Logon...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: haresh-nycPosted on 2004-04-18 at 00:31:14ID: 10852253

hi,

the error you described is VERY common when NetBios is screwed up.

open a dos prompt, and type
nbtstat -n

do this on both machines (the server you're trying to access, and the machine you're doing this from)

if you don't see at least the machine name, and the netbios domain name,
you have netbios issues.

check to make sure your machine name does not have any space in it.
make sure there aren't two machines with the same name.
you could even consider changing the computer names to something else, and see what happens.

what happens when you
ping -a servername   ?

(servername) above is the computer name with no periods, and no domain name.
just the computername of the server.

haresh

 

by: jananziPosted on 2004-04-18 at 08:57:25ID: 10853777

Hi Haresh,

Thanks for responding! The problem trying to access the Domain Controller via My network places is from many PC's not only one. I have changed the PC name of 1 of the client pc's, also removing it from the domain and put it back onto the domain but it did not resolve the problem.
I have also checked nbtstat -n and did not see any problem there. I can't change the domain controllers name because of obvious reasons. The problem is not with the client PC's I think but with the specific server. What is interesting though is that the server having the problem being accessed from the network also has exchange on it. The outlook clients connect fine, no problem, the interesting part is that outlook connects with the servername.
When I ping the servername it resolves the name to the correct IP.

Is it not DNS that is screwed..........I have checked it but it seems to be OK.

Regards

Johan

 

by: jspianosPosted on 2004-07-05 at 03:01:18ID: 11471848

SNAP!
Our network is experiencing the same problem:
Exchange 2000 appears to be accessible too but not the shares (\\server\share).
Pinging the server - no probs.
Some users found restarting their PC did the job for them but this may be a co-incedence.
So far I've read it could be an Active Directory replicating issue, possibly something to do with passwords but I don't recall anything changing here.
What's going on?
I'm working on the issue and seeking support. If I get the solution I'll post it here...
If anyone else can help in the meantime?!

Paul

 

by: bergm57Posted on 2004-07-12 at 12:33:52ID: 11532592

I have had the same problem and have been working with a couple of sharp guys under the Microsoft Networking section.  It seems to be related to DNS as AD is dependent upon it.  They gave me some good advice.  You may want to check there.

 

by: jsarinanaPosted on 2004-07-12 at 16:47:13ID: 11534734

I'm having the same problem, Exchange 2000 clients work fine, ping works fine but some users are having problems with a shared folder on the server. Bergm57, you wrote about DNS and AD and you have "You may want to check there" any feed back where to check would be appricaited

 

by: amullee44Posted on 2004-07-16 at 07:43:43ID: 11568706

I am able to map a drive on some machines to a specific ip address and share, but no longer able to map or browse to a share via network neighborhood or the server name.  I have a mixed NT 2003 enviroment running AD.  If anyone has any suggestions it would be very helpful for many users are unable to access their folders due to the "Target account name is incorrect" error.  

Bergm57:  when you say to check "There", where in the MS networking section do I check for addtional help in this matter.

 

by: jsarinanaPosted on 2004-07-16 at 08:01:31ID: 11568894

In my case I had two things going on, a broken security channel that I broke when fixing an Exchange problem, I had to run the SMTPReinstall.exe command and reinstall Exchnage 2000 and then install service packs, after this my security channel was broken. When this server which is a Domain controller tried to replicate to my other Domain controller I ended up with a replication problems and that is when I started getting access denied problems. I did the following and now I'm ok: http://support.microsoft.com/?id=329721

Hope this helps

 

by: johncharnockPosted on 2004-12-05 at 15:03:45ID: 12750193

Check that File and Printer Sharing are ticked on your Server network adapter properties

John

 

by: anthonixPosted on 2005-07-18 at 01:14:43ID: 14464330

Check that computer account (here 'server') in AD isn't created at two places (in two domains).

 

by: mjdavey61Posted on 2005-09-15 at 12:20:53ID: 14892464

Hi gang, I had the same problem when trying to access one domain controller from another.
I read all this great stuff......and then I just said, what the heck....Let's try a reboot!

Now it works like a charm.....

See, you to can become a network consultant like me!

See ya,

Thanks

Mike

 

by: perk03z06Posted on 2005-10-19 at 08:37:52ID: 15116805

I have issues similar to this, but I just tried the following with strange results ...

Workstation systems cannot access resources on another workstation, so, on those workstations I tried ping -a ComputerName

The target system's IP is not being returned to the host systems, rather an IP of another system on the network.

How is that happening?

 

by: sanjumc27Posted on 2008-11-03 at 00:46:46ID: 22865373

if you are able to access the target system  using ip address; and not able to access computer name ; problem is in your PC; Just Flush the dns cache and re register to DNS.
use the following command;

ipconfig /flushdns
ipconfig /registerdns

and still problem exist;
add the target system anme in host files.

it will work

 

by: tavernyPosted on 2008-11-19 at 12:46:03ID: 22998368

haresh,
I have the same issue than johan, and I opened a new post.
it might be the netbios that you mention for me
It's driving me crazy, maybe you can help me there:

this is what I get from the server when doing nbtstat -n:

Local Area Connection 2:
Node IpAddress: [192.168.0.5] Scope Id: []

                NetBIOS Local Name Table

       Name               Type         Status
    ---------------------------------------------
    OBT            <00>  UNIQUE      Registered
    OAKBROOK       <00>  GROUP       Registered
    OAKBROOK       <1C>  GROUP       Registered
    OBT            <20>  UNIQUE      Registered
    OAKBROOK       <1B>  UNIQUE      Registered
    OAKBROOK       <1E>  GROUP       Registered
    OAKBROOK       <1D>  UNIQUE      Registered
    ..__MSBROWSE__.<01>  GROUP       Registered


and I get this from the user:
Local Area Connection:
Node IpAddress: [192.168.0.4] Scope Id: []

                NetBIOS Local Name Table

       Name               Type         Status
    ---------------------------------------------
    SPAREOAK       <00>  UNIQUE      Registered
    OAKBROOK       <00>  GROUP       Registered
    SPAREOAK       <20>  UNIQUE      Registered
    OAKBROOK       <1E>  GROUP       Registered

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_23918870.html#a22997218



 

by: mhmfasyPosted on 2008-11-23 at 22:30:00ID: 23026891

Hello group, I am also facing the same problem "Logon Failure" i tried all the suggestions. but same problem, for the time i mapped the users with the IP address. But need to find out the real solution for this.

 

by: mentisgroupPosted on 2009-01-15 at 20:34:35ID: 23390266

I found the same issues with an xp pro domain member client pc, when logging in from startup, it would work, but if i logged off then back in i would get the original error mapping say" net use g: \\servername\share . Logon Failure: The target account name is incorrect, is what i get when doing the logoff/logon. To get around this, i changed the login script to: net use g: \\servername.domain.lan\share and now it works. Not sure why, as it tried everything above and lots of other stuff. My login script is specified in the ad user account for login script parameter, where all that is specified is logon.cmd, which resides in \\dc\netlogon

 

by: LQdev1Posted on 2009-03-04 at 02:40:59ID: 23793375

try using FQDN instead of just a "servername"

 

by: DNSSupportPosted on 2009-07-14 at 13:02:00ID: 24853488

After struggling with this same issue for several hours I came across this MS KB article:

http://support.microsoft.com/kb/325850

I had the additional symptom that the DHCP server installed on that DC (which was working in the past), was now showing up as unauthorized. Any attempts to authorize it would fail.

Apparently the communication between domain controllers in 2 sites were having a problem.
The article describes using:

netdom resetpwd /s:{server} /ud:{domain\User}  /pd:*

This resets the intersite Kerberos password that apparently got out of sync on one of my DCs.

Be sure to stop the KDS service before using the above command. (described in the article)
You will need to reboot after running.

Seemed to solve all my issues.

 

by: tgizelPosted on 2009-08-18 at 05:58:41ID: 25122679

if it only works with a FQDN, check your DNS settings under Advanced TCP/IP settings.  Make sure the correct DNS suffix is specified in Append these DNS suffixes in order.

 

by: KCDeanPosted on 2009-09-28 at 08:24:39ID: 25440127

Make sure to not have any of your server network cards set to operate under power management settings. Over the weekend when things would quiet down the cards would go into sleep mode and Monday morning the first 20 mins would be strange connection issues until everything replicated properly....  This seemed to have fixed my problem..

 

by: KCDeanPosted on 2009-10-27 at 06:35:10ID: 25672200

Just a slight correction my real problem was I had my proxy set to hand out 5 ips in a small range. I did this snapshot a server and forgot about that setting I had changed a while back.. problem resolved for me...
This message is very generic which can lead to so many issues in this case this was my problem..

 

by: stadarnetPosted on 2010-01-12 at 06:38:27ID: 26293226

For me it was a site issue. 3 sites and one had two subnets which was confusing the system.. Deleted the extra subnet and everything worked fine.

 

by: internetsavantPosted on 2010-11-23 at 08:35:22ID: 34197957

I saw this same error while trying to troubleshoot SCCM non-clients and my fix was checking DNS.  The hostnames that were appearing in my Collections (discovered via AD/Heartbeat, not network) were showing either old hostnames or valid hostnames with incorrect PTR records.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...