Question

Networking XP and Windows '98 Problem

Asked by: gudbuddy

Hello Guys,

I have successfully networked my friend's medical practice office having 3 computers (two on Windows '98 and one with XP Home). I have used a belkin router though she still don't have a DSL modem. She is just waiting for her DSL account to get activated in 2 days.

Here is the problem, one PC running on Windows '98 when connected to the router------ INTERNET EXPLORER are popping up ... I mean, IE windows opens like continually opening up to at least 20 IE windows with no page shown or its just a blank page (since it doesnt have an internet connection).

Before I networked the office, she was dialing up to the internet.

When I encountered these problems on IE windows, here are the things I did:

1) run Adware 6.0 (twice --- with plugged or unplugged network cable).
2) run Spybot Search & Destroy (twice --- with plugged or unplugged network cable).
3) higher the security level, remove internet connections e.g. aol and netzero.

But it these did not resolve the problem. One thing I noticed though is that, if this computer is not connected to the router or to the network, it does NOT do this thing.

What should be the reason behind this?

Please help.

Thank you.

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Asked On
2004-07-02 at 19:42:40ID21046599
Tags

problem

,

spybot

,

xp

Topic

Windows Networking

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Answers

 

by: sirbountyPosted on 2004-07-02 at 19:44:07ID: 11461445

Several experts have put together a lot of tools for resolving problems such as this.  
See: http:Q_20975384.html

Post the hijackthis log from that system if the problem persists...

 

by: jodypeetPosted on 2004-07-03 at 02:43:01ID: 11462455

Anti-Virus installed ?
latest definitions ?
Run a full scan lately ?

It could be one of many network aware virii ...best to be safe and check

 

by: gidds99Posted on 2004-07-03 at 15:02:21ID: 11465062

As mentioned above: run hijackthis (and post the log if you are unclear what to fix).

 

by: gudbuddyPosted on 2004-07-03 at 18:28:14ID: 11466032

Hello Guys,

It has Norton Antivirus 2004.

Pardon me for my ignorance, but how do I run hijackthis? how does this work?

Please let me know.


Thanks.

 

by: sirbountyPosted on 2004-07-03 at 21:40:19ID: 11466432

Download it from here:
  HijackThis -->  http://www.spychecker.com/program/hijackthis.html

Click Scan and then Save Log

 

by: gudbuddyPosted on 2004-07-06 at 06:00:40ID: 11480406

Hello Guys:

Here is the log after running HiJackThis. Please if you can help me figure out the problem.

Again, the problem was.... as soon as this PC is connected to the network multiple browsers are coming out. I click a lot of Alt-F4 to close each browser.

This PC is connecting to the internet by dial-up. But I am installing the DSL modem connection tomorrow. Another thing, if this PC is disconnected from the router or from the network, this problem does not appear. Ad-ware, Spy A&D, Virus Scan has  been run, but the same problem.

Please HELP. Thank you.


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.erols.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH1.DLL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\PROGRAM FILES\NETZERO\TOOLBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_3_12_0.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [projselector] "c:\Program Files\Common Files\Roxio Shared\Project Selector\projselector.exe" -r
O4 - HKLM\..\Run: [RoxioEngineUtility] "c:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "c:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "c:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HP SchedIndexer] C:\Program Files\Hewlett-Packard\LaserJet 33xx\hppschedindexer.exe
O4 - HKLM\..\Run: [HP AutoIndexer] C:\Program Files\Hewlett-Packard\LaserJet 33xx\hppautoindexer.exe
O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Wild File\GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\REFRESH.EXE
O4 - Startup: Gateway.net 5.0 Tray Icon.lnk = C:\Gateway.net 5.0\gwtray.exe
O4 - Startup: Data Runner.lnk = C:\Program Files\MediSoft\Bin\DataRunner.exe
O4 - Startup: GoBack.lnk = C:\Program Files\Wild File\GoBack\GBMenu.exe
O4 - Startup: Iomega Watch.lnk = C:\Program Files\Iomega\Tools\IOWATCH.EXE
O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\IMGSTART.EXE
O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\IMGICON.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: HP LaserJet Director.lnk = C:\Program Files\Hewlett-Packard\LaserJet 33xx\hppdirector.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0a\aoltray.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DED22F57-FEE2-11D0-953B-00C04FD9152D} (CarPoint Auto-Pricer Control) - http://carpoint.msn.com/components/ocx/autopricer/autopricer.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38038.4900810185
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab

 

by: sirbountyPosted on 2004-07-06 at 06:41:34ID: 11480835

Don't really see much in your log here...but since you're leaving Netzero, these can be removed:
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NZSEARCH\SEARCHENH1.DLL
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\PROGRAM FILES\NETZERO\TOOLBAR.DLL

You 'do' have an awful lot loading in your startup - several run & run services entries that 'could' be removed, unless you just have a lot of memory to spare...(about 39 entries total).
A lot of programs place themselves in your startup environment, when it's not really necessary, so most of this can probably be removed.  For instance, AOL's tray icon is not necessary to use AOL.  It's just supposed to make it more convenient for you to use AOL.  I believe on dial-up it gives you the ability to 'ask' you if you want to connect to the internet when it 'senses' a connection has been made - but that means it's running there polling for internet connectivity endlessly...
Other apps place themselves in your tray, so that you can 'see' them, and hopefully use them (they need to feel loved ;)

Something else you might try here though is - check your hosts file - Start->Run->%systemroot%\system32\drivers\etc -open hosts with notepad and see if there's anything other than this line:
 127.0.0.1   localhost
if so - this might be causing your pop ups...

I see you also have goback installed?  Can you just use that to go back to a time where this wasn't occuring?  In my experience with goback, it's extremely powerful (even frightening...), so it should be able to provide a restore feature for you...

Failing that - might I make a suggestion?  There's an overlay for Internet Explorer (if you even use it - or is this all coming from AOL's browser?) - called MyIE (www.myie2.com) which has a great pop up blocker.  If AOL's browser is causing you this grief though - what version are you on? Their 9.0 version is supposed to eliminate pop-ups.  When you go with the DSL - are you keeping AOL?  If you don't mind my asking...

 

by: gidds99Posted on 2004-07-06 at 13:01:34ID: 11485271

Are you sure Netzero is not the cause of the popups as it appears to affer a popup free service (for a price):

http://www.joink.com/homes/users/gregoryb/netoffers/netzero.html

http://es.geocities.com/fast_isp/netzero-isp/netzero-isp-p630kt.html

 " NetZero also offers an ad-supported Free ISP "

Does your friend have the free netzero ISP package which is free (if you dont object to the popup ads)?

 

by: gudbuddyPosted on 2004-07-07 at 05:04:29ID: 11490604

Thank you so much SirBounty!!... the problem have been resolved!

Thank you too for the others who find time to post their suggestions here. It was all helpful.

Thanks!

20120131-EE-VQP-002

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