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Account name change

I have a user who has recently changed her lastname due to marriage, she would like her email address and login account to reflect the change. We are running on a windows 2000 server for active directory. The Exchange is on an active passive cluster and it is running windows 2000 and exchange server 2000. What is the quickest and simplist way to make this change?
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Chris Dent
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Hi there,

It's a pretty easy one to change.

Open the properties for her AD Account. Modify the details as applicable - presumably just Surname and Display Name. Possibly the alias under Exchange General.

If you need to change how the account appears in AD you'll have to right click on it and do a Rename. That particular bit can't be set within the account properties.

For the E-mail Address side, I recommend adding a new address and making that primary. That way she can still receive mail on the old address, but all mail set out will go with the new name. Unless it's really import I wouldn't bother too much about the X400 address, it's pretty much internal use only.

HTH

Chris
Couple of things here in addition to Chris's excellent suggestions.

Does the user have her own mapped drive letters (private share etc)?
These will need to be changed as will the directories holding the profile if you are using stored server-side copies. The permissions on these folders will also require changing to reflect the new user name.....

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leotron

ASKER

She does have shared drives but they are all standared shares that everyone else gets via a login script. Now she does though have a U:\ to which her documents forlder is mapped too.
Don't change your users name, exchange will continue to use the old name anyway in certain areas (her mailbox alias will always be as it was created, and should not be changed - meaning things like OWA or POP3 will use the old name)

Copy the account with the correct name, and then get her to start using the new account.

Simon has documented all this here -> http://www.amset.info/exchange/usernamechange.asp

Of course, if your user doesn't particularly care, then by all means change it (it will work) just saying that I do not ever rename user accounts anymore, it gets messy.

-red
You're lucky then Kieran.  Things get messy for me when I don't as the Human Resources (HR) crowd and the womain concerned get really narked....
Ahh, you misunderstood me :)

I don't mean that my users don't end up with accounts with their correct name (I have one client that is pretty much all female and we seem to be changing a username every other month)

What I meant was not to "rename" an account.  Create a new one from a copy, with the correct name - exmerge mail out and then back in again and then reconfigure their local profile.

Sure, it takes a little more work in the short term, but renaming user accounts can be down right painful :)

Kieran
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What I do not have really clear is the exmerge mail out and then back in... I looked at the link that was provided and the steps are not as clear as I would like them to be before I go out to change the account. Can someone explain this a little more.
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redseatechnologies
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Great I have created the account and I am familier with simply exporting users mail information via outlook into a pst file and then importing it into outlook again. I can do that and I have also removed her from the mailing list so only her new email address shows up when the address book is pulled.  Looks like everything is going well so far. Thanks redseatechnologies
Sure, exporting and importing from outlook will work as well, then you don't have to mess around with permissions either.

Glad to hear that it helped!

-red