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6.4

Cannot Remote Desktop into Server "The client cannot establish a connection to the remote computer"

Asked by OneSeventeen in Windows Networking

Tags: cannot, remote, server, desktop

I am getting the error message "The client cannot establish a connection to the remote computer" when I try to remote desktop into one of our servers.

I can still remote into all of our other servers.
I can telnet into the server via "telnet <IP of server> 3389" just fine.
I can access the website hosted on this server.
I can access the server applications we use this server for just fine.
I have never had problems with Remote Desktop and this computer in the past.

Here's the steps I took to break it:
1. I upgraded some software via Remote Desktop.
2. I restarted the server via Remote Desktop.
3. there is no step 3

Ever since I restarted the server, I have not been able to remote desktop into it. Regardless of whether I use the IP address or the server name.

We are using Windows Server 2003 on the server and Windows XP Professional on my desktop.

I have tried both the "old" and "new" Remote Desktop Clients from different computers on the network.

I am new to the network here, so any tips on troubleshooting this to narrow down where the issue is would be appreciated.

Get your answer NOW

Cannot Remote Desktop into Server "The client cannot establish a connection to the remote computer"

Asked by OneSeventeen in Windows Networking

Tags: cannot, remote, server, desktop

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