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6.2

logon error - "Windows cannot connect to the domain ..."

Asked by humeniuk in Windows Networking, Windows 2003 Server

Tags: domain, connect, cannot, windows

domain network, Win2003 server, Win XP pro clients

Different users are occasionally unable to log on and are getting the following message -
"Windows cannot connect to the domain either because the domain controller is down or otherwise unavailable, or because your computer account was not found. Please try again later. If this message continues to appear contact your System Administrator for assistance."

It can happen either when the start up the computer in the morning or when they try to log on after having logged off (but not shut off the computer) the night before.   Sometimes if they restart, they are able to log on, sometimes not.

The computers all exist in AD.  The user accounts are all valid.

This is not an issue where the computers replaced others with the same name (seems to be the commonly referred to potential cause online).  From what I understand, removing the computer and rejoining may resolve this.  If so, is that a long-term or temporary solution?  ie. does it remove the root cause?

Failing that, what is the next step in troubleshooting this?
[+][-]02/12/07 08:12 AM, ID: 18515766Expert Comment

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[+][-]02/14/07 10:28 AM, ID: 18533866Accepted Solution

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About this solution

Zones: Windows Networking, Windows 2003 Server
Tags: domain, connect, cannot, windows
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Solution Provided By: FixingStuff
Participating Experts: 7
Solution Grade: A
 
[+][-]02/14/07 01:15 PM, ID: 18535549Author Comment

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[+][-]02/28/07 06:23 AM, ID: 18625105Author Comment

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