Question

New Emails being marked as read

Asked by: janderson2k

Recently I upgraded a server from WIndows 2003 Server + Exchange 2003 Standard -> Exchange 2003 ENTERPRISE edition and now some users are reporting that there email is comming in NOT marked as new but marked as if it was read already.  Anyone have any ideas?  

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Asked On
2007-04-02 at 11:26:42ID22487494
Tags

being

,

emails

,

exchange

Topics

Windows Networking

,

Email Clients

,

Exchange Email Server

Participating Experts
3
Points
500
Comments
8

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Answers

 

by: bikvi_sibroPosted on 2007-04-02 at 11:37:37ID: 18838565

Try this...For those specific users, go to their Outlook.  Go to Tools > Options and in the "Other" tab, click on "Reading Pane".  In that dialog box, look for a check box that says "Mark items as read when viewed in in the Reading Pane."  Either uncheck it or change the time variable.

 

by: drtoto82Posted on 2007-04-02 at 17:35:52ID: 18840525

that's it .
Also, somebody else may have been granted the right to read that mail like a secretary or so .

 

by: bikvi_sibroPosted on 2007-04-02 at 19:08:31ID: 18840860

Well, I am glad to hear your problem is resolved.

 

by: bikvi_sibroPosted on 2007-04-02 at 19:09:51ID: 18840865

Oh...my mistake...i thought that was the author comment by accident....disregard please.

 

by: janderson2kPosted on 2007-04-03 at 06:56:26ID: 18843295

Sorry to say but neither of those are the case.  

I am the only user that has access to my account, it is NOT accessed by any other devices other than MY PC and I ONLY use webmail.  So it isnt an outlook setting, nor is it another device reading the email.  Still an open issue...

 

by: LimeSMJPosted on 2007-04-03 at 16:28:01ID: 18847594

Have any rules on your mailbox?

 

by: janderson2kPosted on 2007-04-11 at 08:06:04ID: 18890264

Its domain wide actually.. Everyone has the issue.

 

by: LimeSMJPosted on 2007-04-11 at 16:30:14ID: 18894463

Hmm.  Domain wide.  Problem doesn't seem to discriminate between OWA and the Outlook client.  Since it's everyone, I am doubting it is a rule problem now...

Got any SPAM filters?  Or any type of SMTP filter that checks the emails AFTER it enters the server (such as antivirus)?

20120131-EE-VQP-002

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