Question

Wireless connection continual connect then drop

Asked by: DubberDan

I've got an XP pc that's got a Dynamode USB adaptor installed and it just won't connect properly to my wireless ADSL router. Or more to the point it connects, then practically straight away it drops, then connects, then drops, then connects, then...... you get the idea!

I've given the pc fixed network settings rather than DHCP, tried the Windows wireless management feature and the one that came with the USB adaptor and it's still like it.

I've got another pc and a laptop with connect wirelessly to the same router with no problems, and the pc has the same USB adaptor. I've also tried the adaptor on both pc's.

This is driving me mad!!!

Any suggestions folks?

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Asked On
2008-02-19 at 15:41:03ID23176094
Tags

Microsoft

,

XP

,

Dynamode Wireless USB adaptor

Topics

Wireless Technologies

,

Wireless Networking

Participating Experts
3
Points
500
Comments
7

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Answers

 

by: meverestPosted on 2008-02-19 at 15:55:50ID: 20933825

this would be almost certainly an intereference problem.

can you connect to the AP with any other devices?  try changing the wireless channel on the AP to another one. If your AP has 'site survey' capability (to show up what other wireless networks are operating nearby) then choose a channel that is not in use (or least in use) by other networks.

Cheers.

 

by: franked_itPosted on 2008-02-19 at 21:31:13ID: 20935342

Also, I've noticed with some D-Link USB adapters, for example, that they just don't seem to work on some channels.  I'd start with changing the channel on the router.

When you see that it's connected, then disconnected, is this seen by Windows?

It may say it's connected, yet still be failing authentication.  When using WEP or WPA, the client is actually "associated" with the AP.  Then, if using WEP, they try to communicate, for DHCP for example, and the decryption fails.  With WPA, the client is associated then attempts to authenticate.  If this authentication fails, the AP may disassociate the client causing the behavior you're seeing.

After changing the channel, you may want to double check the security settings.

 

by: DubberDanPosted on 2008-02-20 at 02:09:03ID: 20936326

Thanks for the comments.

As you'll see from my original question, I've got another pc and a laptop with connect wirelessly to the same router with no problems, and the pc has the same USB adaptor. I've also tried both adaptors on both pc's and they work fine on the other pc but neither work on this one.

They are all located in the same room with the 2 pc's about 6' apart, so I can't see how it would be an interference problem.

Both Windows (Wireless network and also Network connections) and the software that came with the adaptors is showing the connection but then dropping, reconnecting, dropping, reconnecting.  The security being used is WPA.

There's no other wireless networks being picked up, but I'll try another channel. When changing the channel do I just do that on the router?

 

by: meverestPosted on 2008-02-20 at 12:25:16ID: 20941504

Hi,

>> As you'll see from my original question, I've got another pc and a laptop with connect wirelessly to the same router with no problems,

yes, sorry about that - I don't know how I missed that! ;-)

>> There's no other wireless networks being picked up

That doesn't yet rule out intereference - other transmission devices can cause interference as well, such as wireless keyboard/mouse, cordless telephones, home automation (e.g. garage door openers) video/multimedia 'extenders' and so on.  Even bluetooth devices can cause intereference if the proximity to WiFi devices is close enough.

>> When changing the channel do I just do that on the router?

yes.  the client devices will automatically find the AP on the new channel.

Cheers.


 

by: franked_itPosted on 2008-02-20 at 14:09:37ID: 20942546

An interesting thing to note is that if you plug in two devices of the same model, Windows will usually recognize them as the same device.  It will also use the same drivers.  You may want to try and "upgrade" the drivers to reinstall the driver for your device on the computer that's not working.

Also, since Windows likely recognizes these as the same device, it won't setup separate credentials for the wireless network.  You'll still want to make sure that these are configured correctly on the computer where neither of the adapters are working.  Even if the WPA key is wrong, the software will likely show that it is associated, since that is in fact happening, it's just that after the association, the client is unable to authenticate.

When using Windows XP, I generally avoid using the software that came with the wireless device.  I don't even install it, I'll just let Windows pick up the driver.  Then I'll use Wireless Zero Config.  The only exception is when I'm using a network configured for LEAP, which Windows doesn't support natively.  With WPA-PSK or WPA-PEAP I tend to use Wireless Zero Config.  There is also a problem sometimes with Wireless Zero Config and networks that don't broadcast the SSID.  This can be tested by temporarily allowing the SSID to be broadcast.  It actually isn't much of a security measure to disable the SSID.  The only benefit is that it doesn't show up in Wireless Zero Config.  All 3rd party utilities that are designed to search for networks will be able to see the SSID even if it's not broadcast.

 

by: DubberDanPosted on 2008-02-22 at 03:08:00ID: 31432341

Just for info, it turns out my ISP had supplied the router with settings that are known to be temperamental, but with no note of that in the userguide!!

Changed the settings and it's working fine now.

 

by: broozmPosted on 2009-12-04 at 01:59:07ID: 25970308

Just to expand on this post, I have a very similar situation.
Dlink access point that works fine with a Vista Laptop wirelessly.
But on an XP pc, the usb wifi started dropping in and out continually.
My solution was to put in a PCI card. (A brand new decent Linksys)
It found the access point immediately and showed top signal strength (using WZC), and I typed in the key, confidently thinking of my next job on the day's list.
Only to be confounded when the access point dropped from view never to be seen again for longer than a second now and then. No matter what I did on the PC. The usb wifi also can no longer see the access point.
I have not yet tried changing the channel on the ap, or moving the pc to another area.. but thanks to this forum, will be trying that next.
(I left the PC installing SP3 in desperation).
Note that it has Avast and Knine web protection.. but these should not disappear the ap!!! :(

20120131-EE-VQP-002

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