"one device can connect to net through this device"
Only one device at a time or only your device and no other?
Main Topics
Browse All Topics
Loading Advertisement...
Question
Modem Connection Problem
Experts,
I have an E-con wireless modem. The problem is; there is only one device can connect to net through this device. For ex. at home only my laptop can connect and the other laptop or the mobile phones could not. or at office only my boss can connect while my laptop could not.
I am waiting for the solutions..!!
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Subscribe now for full access to Experts Exchange and get
Instant Access to this Solution
- Plus...
- 30 Day FREE access, no risk, no obligation
- Collaborate with the world's top tech experts
- Unlimited access to our exclusive solution database
- Never be left without tech help again
Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.
- "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
- "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
- "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.
See what Experts Exchange can do for you.
Got a question?
We've got the answer.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
Need individual assistance?
Our experts are ready to help.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Want to learn from the best?
Read articles from industry experts.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Working on a long term project?
Store your work and research.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
What Makes Experts Exchange Unique?
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Trusted by the world's most respected brands.
Faithfully serving IT professionals since 1996.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Free Tech Articles
-
WARNING: 5 Reasons why you should NEVER fix a computer for free.
It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
-
SCCM OSD Basic troubleshooting
SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
-
Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
-
Create a Win7 Gadget
This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
-
Outlook continually prompting for username and password
There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
-
Backup Exchange 2010 Information Store using Windows Backup
There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...
Cloud Class Webinars
- Avoiding Bugs in Microsoft Access
Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
- Top 10 Best New Features in Visio 2010
Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
- IT Consultant Business Secrets Revealed
Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
- Disaster Recovery and Business Continuity
Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
- Organize Your Visio Diagrams with Containers and Lists
Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
- How to Us Objects, Properties, Events and Methods in Microsoft Access
Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...
Join the Community
Give a Little. Get a Lot.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Answers
No, mine is not the only machine that connects. There are others..!! But the thing is there is only one machine that connects either at home or at office or at anywhere that I connect my Econ wireless modem.
The model is Econ - AWL -1000g
Fixed IP addresses or DHCP? Actually I do not know
Wifi Security WPA
Are the other devices used on other wireless networks? No
Can you log into the routers admin console?
it's probably on http://10.0.0.2
Then go to the LAN configuration page
Check the range of IP addresses available and if DHCP is switched on
Next to WAN status to see if there are any rules set about allowing new wireless devices to connect without admin approval.
Before we go much further can you rate how confident you are on home networking? If you are unsure what you are doing then it might be easier to get you to post screenshots from your Router.
ok,
the IP adress is 10.0.0.2 could not see any range..!!
Dhcp Server is enabled, Dhcp adress pool selection is System Allocated
Dhcp gateway Selection is Automatic
Dhcp Relay is disabled
Wan settings: Virtual Circuit enabled, Bridge and IGMP is disabled, Encapsulation PPPOE LLC
Dhcp Client disabled
Mac Spoofing disabled
I am not an expert but I know smt on home networking
So it should look something like this:
Make sure you have enough IP addresses and multiple users are allowed.
Can you connect another PC with Ethernet Cable at the same time as your laptop is wirelessly connected?
- LAN-Settings.jpg
- 99 KB
Checking you are allowed more than one user
OK then we are looking at a wireless problem - either with the setup or physical. You can connect wirelessly so we know the wireless components of the router are OK.
Concentrating on the other laptop (what is the OS on this?)
- Can it can see the network but not connect?
- Are you CERTAIN the WPA credentials on it are correct? (Hex letters in UPPER or lower case to match the router setting, etc)
- Are the networking settings looking for DHCP or using fixed IP?
If all of those are correct then either there is software preventing connection or your router requires you to authenticate new wireless connections.
I don't have access to the ECon configuration page for wireless connections (& the only manual I can find on the Net seems to be Turkish) so you'll need to look in the wireless configuration to see if there is an option for this (- if you can either link me to a manual or screenshot the relevant pages that could help as well) - also it's worth checking that the other laptop can connect to a WPA network if you have somewhere you could test.
The Laptop Os is Win Xp Service pack 2,
- It can see the modem on the wireless list and I enter the pass and it remains "waiting to connect the network" and it stayed like this for a whlie.
- Are you CERTAIN the WPA credentials on it are correct? (Hex letters in UPPER or lower case to match the router setting, etc) If you mean the pass, I am sure I entered the right pass. What hex letters??
- Are the networking settings looking for DHCP or using fixed IP? I think no fixed IP, where can I check?
I tested the laptop with another wireless modem and it works.
What do you need to check what pages do you want me to screenshot?
Thanks for your help, btw
To get to the Network Settings in XP
Start > Control Panel (Classic View) > Network Connections
Right click on the Wireless connection and choose Properties
In the Wireless Connection Properties window
Go to the General Tab highlight Internet Protocol (TCP/IP)
Hit the Properties button
Check all the settings are "Obtain automatically"
Go to the Wireless Properties Tab
Highlight the network you are trying to connect to
Choose Properties
(This won't work if you are using a third party WiFi controller (like the Intel drivers that are standard on Dell for example)
The Network Key is the "WPA Credentials" I'm talking about in the post above - this needs to match the Key on the Router and whther you are connecting via Windows or a third party driver you need to match the case so 1E3F4B will connect but 1e3f4b won't if the router is expecting upper case characters.
As far as screen shots go have a look at the page(s) dealing with your wireless configuration on the router, there should be a page that deals with WPA setup and around there should be a setting that either allows new devices to connect to your network automatically or when you allow. If there is something like that set it to automatic. Otherwise post the wireless configuration screen (hide your Key) & I'll try to guide you - like I said I've no access to this so am having to guess!
I tried something last night but could achieve a solution. I have two laptops at home. When I reset the modem and want to connect with Laptop 1 first then Laptop 2 can not connect to the modem. Then I reset the modem again and this time want to connect with Laptop 2 first then Laptop 1 can not connect to the modem. And I can connect to internet with these 2 laptops anywhere else, so there is nothing wrong with the laptops. I suppose, it is a problem with a setting in modem.
I attached the all screenshots I got, hope will help, pics are shown in ms paint better.
Thanks again..!!
On the WPA page - do you have RADIUS enabled?
This is exactly the behavior a RADIUS server would cause, if both the laptops have identical RADIUS certificate credentials I'm sure the router will only allow the first to connect.
If you feel safe doing it try disconnecting the router from the Net (physically pulling the wire) and then switching off WPA altogether then seeing if you can get both laptops on at the same time.
Then switch the security back on!
Hi querten,
Going back to your initial question, you say "I have an E-con wireless modem.". In your post at http:#23344076 you mention "Wan settings: Virtual Circuit enabled, Bridge and IGMP is disabled, Encapsulation PPPOE LLC"
As bridging seems to be enabled even though you mention is not, what is the IP adress on your workstation when it's connected? (I'm comming to this idea as you can only connect a single computer)
If it's either 10.X.X.X, 172.X.X.X or 192.168.X.X you're running on a public IP address and as your provider will give you only one IP address you're running into this issue. In case you do have an address within one of those ranges, does your modem/router have a functionality for one-to-one NAT? Or something similar.
To avoid this, do not use bridging mode and let your router (which is most likely running inside your modem) handle NAT. This will cause internal computers to run on an internal address which is translated to your WAN IP by the router. Or at least disable One-to-one NATting on the device.
Regards,
LucF
Not yet, please allow a few days while I ask a collegue who previously worked for that provider. I surely hope he has an answer as appart from the BGP settings I don't see anything off in your setup. (as-in, I don't know why BGP is even enabled in your settings, but I can't see how they influence the connection)
In the mean time, can you post "ipconfig /all" information of two computers which are connected to the gateway?
Regards,
LucF
This is code of the Laptop1 that can connect to wireless network through modem
Windows IP Configuration
Host Name . . . . . . . . . . . . : u***
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-0F-********
Ethernet adapter Local Area Connection 3:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : RT73 USB Wireless LAN Card
Physical Address. . . . . . . . . : 00-1F-**********
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.13
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.0.0.2
DHCP Server . . . . . . . . . . . : 10.0.0.2
DNS Servers . . . . . . . . . . . : 10.0.0.2
Lease Obtained. . . . . . . . . . : 15 Ocak 2009 Per_embe 21:42:44
Lease Expires . . . . . . . . . . : 16 Ocak 2009 Cuma 21:42:44
Hi querten,
The MAC address is not sensitive information however I see you're masking it anyways.
For that one, just make sure you don't have a duplicate MAC on another computer which you're trying to connect at the same time.
The same applies to the hostname and IP address by the way.
I haven't heard back yet from my collegue, but as soon as I do I'll let you know if he found anything in the settings.
LucF
Hi querten,
Actually yes, I do have news. And at the same time I don't.
My collegue mentioned the same BGP settings I did, which should not be enabled but mainly because they're not needed.
I suggest you to disable them. For the rest he didn't find anything wrong, appart from the things which can't be checked like passwords.
However, I'm wondering about picture number 17. It lists in the Bridge MAC table only one address. Is this from the "Learned MAC table" link on the left side of the configuration page? To make it easier, what is the exact brand and model router you're using?
Appart from that I'm wondering if you still have a PPP connector on your computers. As-in do you maybe initiate a connection to the provider from your computers instead of from your gateway? If this is the case, indeed only one computer can connect to the internet as your provider will only allow one active connection.
Reading through your comment at http:#a23386933 I don't think this is the case, but just to be sure please check Start => Run => ncpa.cpl if you have any other than your normal LAN connections listed.
Regards,
LucF
querten,
In the previous comments there were quite some questions/suggestions which you haven't answered/commented on. All of which might give more information on why you're seeing this issue. My suggestion therefor is to read back and try all suggestions and see what happens, and of course let us know the outcome.
LucF
3 Ways to Join
Business Accounts
- Perfect for organizations
- Multiple users
- Save over 36%
- Create a Business Account
Answer for Membership
- Earn free access
- Showcase your knowledge
- No credit card required
- Sign Up to Answer
Loading Advertisement...
by: zer0se7enPosted on 2009-01-10 at 05:14:46ID: 23343565
1. Check the antenna (signal quality).
2. Try loading the default settings for the modem.
3. If it doesn't help => contact the seller of the modem.