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01/30/2009 at 06:05PM PST, ID: 24100555
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7.0

Computer freezes when running WiFi adaptor

Asked by Dominic_Clifford in Wireless Technologies

Tags: Belkin N1 Wireless USB Adapter, Part#. F5D8051uk

Computer freezes when running the adaptor. I've got Windows XP Home Edition, version 2002, service pack 3. The windows firewall is on. The router is a BT Home Hub.

I followed Belkin Support's advise to uninstall the adaptor. What they said, below. AFter that I was unable to install the updated version of the software due to an InstallShield error: "an error occurred while defining the dialog box".

Link to updated software, that I can't install: http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D8051uk&aid=6301&scid=0

And unisntall instructions that I suspect may have caused the InstallShield error:

Step:1) To uninstall the driver:
1. Right click on My computer Icon.
2. Click on properties.
3. Click on device manager tab.
4. Click on + sign next to network adapter.
5. Right click on Belkin adapter.
6. Click on remove.
7. Close all the windows.
8. Double click on My computer Icon.
9. Double click on C Drive.
10. Click on Program files.
11. Right click on Belkin folder.
12. Click on Delete.
13. Once it is done, please go to Add/Remove programs and uninstall the Belkin software.
[+][-]01/30/09 06:23 PM, ID: 23514921

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[+][-]01/30/09 08:57 PM, ID: 23515385

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[+][-]01/31/09 03:34 PM, ID: 23519155

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About this solution

Zone: Wireless Technologies
Tags: Belkin N1 Wireless USB Adapter, Part#. F5D8051uk
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Solution Provided By: Dominic_Clifford
Participating Experts: 2
Solution Grade: A
 
 
 
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