I just bought a Bluetooth GRS receiver to use with my Thinkpad with integrated bluetooth, and the computer can't find it. I spoke with the manufacturers of the receiver and they said it should all just happen: thet the laptop & the receiver should find themselves automatically. It ain't happening. They checked a couple of settings, then said everything was fine and contact IBM because the problem was in the laptop.
I don't know where to start to troubleshoot. Device manager says the device is working properly, I tried every com port I could one at a time and still no recognition. I don't know bluetooth and that is as far as I can go.
OS is XP with the service pack. Also, in My Network Neighborhood, there is a Bluetooth LAN listed. It was initially disabled. I enabled it, to see what would happen. It enabled ok and then listed that the cable was unplugged. Didn't make any difference with the receiver, so I disabled the LAN again.
Any advice or direction very much appreciated.
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Crescendo,
Thanks. I have been messing with this a lot and found that I can't turn my "radio" on. I am supposed to be able to hit Function + F5 and have a window pop up that allows me to turn my radio on and off. Nothing pops when I hit that key combo. I have downloaded every file and update from IBM, but still cannot get my radio window to pop up. Have you any experience with this?
This is a radio receiver? It sounds more like a problem with the software that should have come with it. Presumably it came with some software to enable you to control the receiver, select stations etc, and you have installed that on the ThinkPad? There will be a configuration utility or wizard that allows you to set up the Bluetooth connection between the ThinkPad and the receiver, and it is this that you need to run. You will probably find that you need to make a "serial" connection between the two. This requires a virtual port, something like COM7, which is created as part of the set up procedure. You need to make sure that the port has been created and tell the software which port it is. Bluetooth can control several devices at the same time, so it needs to be told. The Function + F5 combination will be handled by the receiver's software, it's not a "standard" ThinkPad combination, so if the setup isn't right, the keys won't work.
Business Accounts
Answer for Membership
by: crescendoPosted on 2004-12-17 at 11:47:23ID: 12853322
You probably need to "pair" the devices, that is a standard starting point for bluetooth. If there is a bluetooth icon in your system tray, then right-click it and you will usually see a "Find devices" or "connect" menu item. Try that, and it should search and find the receiver. Then you have to enter a PIN number (make it up yourself) for the connection. The receiver will then ask you if you want to accept the connection and ask for the PIN.