Question

no "bluetooth" in control panel

Asked by: eamonroche

My computer is a Fujitsu lifebook  s6120. I am told that it has Bluetooth.
My OS is Win xp sp2.
However I cannot see "Bluebooth devices" in the control panel.
A support article suggested that it mght be found under "printers and other hardware" but it is not there.
Another article suggested that I do a search on the computer for "bthprops.cpl". I found this file and double clicked it but nothing happened. I also right-clicked this file and chose "open with control panel" but again nothing happened.

How do I know if my computer is Bluetooth enabled?
How do i get bluetooth to appear in the control panel?

Thanks

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2004-12-15 at 12:51:34ID21244017
Tags

bluetooth

,

control

,

panel

Topic

Bluetooth

Participating Experts
5
Points
125
Comments
6

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Basic Bluetooth question
    I cannot seem to figure out if my laptop has bluetooth (compaq nc6000... its an option). In device manager under system in the contol panel, it lists a "Bluetooth Devices" device. Does this mean I have it? There is no Bluetooth Devices icon in the control Panel...
  2. Bluetooth Soleil
    I have a bluetooth usb dongle installed and showing in device manager, but no icon in control panel? Runing xp pro sp2 and should the icon remain in control panel whether a bluetooth device is installed or otherwise?
  3. Missing Bluetooth in Control Panel
    Windows Help/Support advice on "Installing a pocket PC using bluetooth technology" says 1) attach adapter to PC (assumed to mean a dongle 2) set up pocket PC --- 3) Open "Bluetooth Devices" in Control Panel" -- and there I stop since there is no Bl...
  4. laptop bluetooth
    i have a dell d810 and a compac presario 3000. I also have a treo 700. I would like to get the bluetooth owkring on teh laptops to conect to my pda, but when I go into conntral panel I do not see any bluetooth icons. what do i need to do?
  5. Bluetooth
    I see alot of people in this office with Bluetooth enabled. What really is Bluetooth and do you think it used very much in general? I see it on alot of laptop and I think it's just the default settings and want to disable it. What are your experiences with it?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: CuBoSPosted on 2004-12-16 at 03:37:14ID: 12839254

Hi,

I've checked out your laptop and you should have an intergrated Bluetooth card.

Is there any reference to this in your manual - or is there a switch to turn this feature on?  You might need to install other drivers?

Press the Windows Key and Pause | Break (above page up) then go to device manager (under hardware). Right click on the screen and scan for new hardware - if this didn't work try and add this device manaully.

It sounds like this device needs to be activated, XP should plug/play the device.......

lt me know how you get on!

C

 

by: eamonrochePosted on 2004-12-16 at 05:17:33ID: 12840157

Thanks C
I spoke to Fujitsu and he said that the s6120 can come "with" and "without" Bluetooth. I think that my hardware suplier didnt provide the feature. Thanks for your time.

 

by: wilkersonsPosted on 2005-07-21 at 06:15:09ID: 14493100

Look into the 'Services' and see if the Bluetooth service is running. If not then that is your problem. Start the service and you will see the bluewtooth icon in the control panel.

 

by: rdwill999Posted on 2005-08-18 at 01:22:20ID: 14698676

I've been investigating this problem for my own S6120.  Apparently the S6120D model does not include Bluetooth, but the S6120 should.  

There seems to be a distinction between the drivers and the 'stack'.  From my understanding, the drivers allow the Operating System to communicate with the device.  The 'stack' is the software which allows the user to control the device (the part you seem to have missing).  

Before upgrading to Windows XP SP2 I was using the Widcomm drivers which came on a CD with the laptop. However, I found this Bluetooth stack to lack functionality (it also seemed to be incompatible with 90% of the services on my phone).  

Since upgrading to Windows XP SP2 I came across a Fujitsu's own Bluetooth stack named 'Plugfree'.  This also lacked the functionality I needed and has a completely non-standard interface.  

After searching around the Internet, I keep finding references to problems with the built-in Bluetooth device on this model of laptop.  It is not compatible with the built-in stack included in Windows XP SP2, therefore you have to load a vendor-supplied stack.  

The Fujitsu-Siemens site does not appear to offer any Bluetooth stacks for this model; merely the actual bluetooth Audio/SCO drivers.  

Therefore I've decided that I'm going to give up on it, disable it in the BIOS and go buy a Bluetooth dongle which should be compatible with the Windows XP SP2 stack.  

Hope this is of some use to you :)

 

by: raj4777Posted on 2008-02-12 at 02:10:31ID: 20873616

You can try to use Bluesoleil software as well.

 

by: hansw77041Posted on 2008-05-12 at 04:24:47ID: 21545919

Please do NOT use BlueSoleil software. I tired and it was about impossible to get it off my system

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...