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02.15.2008 at 09:52AM PST, ID: 23166708
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Microsoft Desktop Elite connection issue
Tags: Microsoft, Bluetooth Elite Desktop Set, Bluetooth Elite
Hello Experts,
I need a bluetooth expert.  I have had my microsoft bluetooth elite set now for about a year, I have recently changed laptops and am now using a Latitude D520 with a Dell Truemobile 350 Bluetooth adapter in it.  Once I got all of the drivers and such loaded the keyboard and mouse worked fine for about a week.  Yesterday, I was working on another computer when the screen saver kicked on on my latitude.  I quickly moved to mouse to clear is so I could continue to read the screen except the mouse and keyboard would not work!  So I restarted the computer and even reinstalled the drivers with no avail.  Now I can go through the add bluetooth device wizard and add both of them successfully but as soon as I click "Ok" in the "Bluetooth Devices" window they lose connection.  This is very odd since I can discover the devices, input a passkey but as soon as I exit the devices window they dont work even though the bluetooth icon is running in the tray.  If I open the bluetooth devices from the tray it lists no devices as being connected.  Does anyone know what is going on here?  Thanks in advance.

Also, I am running Windows Vista Business.
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Question Stats
Zone: Networking
Question Asked By: plainsschools
Solution Provided By: plainsschools
Participating Experts: 1
Solution Grade: A
Views: 0
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02.15.2008 at 11:59PM PST, ID: 20908764

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02.19.2008 at 07:23AM PST, ID: 20929181

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03.03.2008 at 09:20AM PST, ID: 21033643

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02.15.2008 at 11:59PM PST, ID: 20908764
>> I quickly moved to mouse to clear is so I could continue to read the screen except the mouse and keyboard would not work!

So you are using the Wireless mouse and keyboard ?? And your problems is both of them does not working anymore ??
 
02.19.2008 at 07:23AM PST, ID: 20929181
lauchangkwang -

No, what I have is bluetooth and it was not working correctly.  I have since fixed it but I am not sure what the original problem was.  I would be interested in some reasoning if someone has it to what the issue was if they have seen it before, for which I will give the points.   Thanks for the response.
 
03.03.2008 at 09:20AM PST, ID: 21033643
I ended up having to reinstall the bluetooth module, kind of a pain but it worked.  I dont know why it happened but I have to do it from time to time.  Thanks for the response lauchangkwang.
Accepted Solution
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628