Palm internet connectivity : Palm OS, Palm, Palm Tungsten E2, Error:PPP timeout (0x1231)

May 17, 2008 12:07pm pdt

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03.01.2008 at 07:22AM PST, ID: 23206174

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8.1

Palm internet connectivity

Zones: Bluetooth, Palm OS Programming, Broadband Internet

Tags: Palm OS, Palm, Palm Tungsten E2, Error:PPP timeout (0x1231)

I am struggling with acquiring full functionality with my new tungsten E2 through my home network. Specifically internet connectivity.

When I attempt to connect to the internet the Palm goes through its initializing and signing on then before the sign on completes I receive an error: Error:PPP timeout (0x1231) .

Bluetooth is connected through a D-Link DBT-120 dongle through a USB 1.X connection on a Dell Inspiron 4150 w/Windows XP, SP2 home edition.

I am able to pair the laptop to the Palm, Hotsync via Bluetooth works, and I am able to send files to the Palm from the laptop (mp3s for example).

Stop here briefly for a history lesson, I did have some issues installing the dongle, sorry for the additional reading but it may be germane&.

See: http://www.experts-exchange.com/Networking/Wireless/Standards/Bluetooth/Q_23150995.html

Additional interesting tidbit: In the laptops network connections I can see the Bluetooth connection. However, even after the successful pairing and demonstrated capability mentioned above, the Bluetooth connection shows, Type=Personal Area Network, Status=Disconnected, Device Name=Bluetooth Device (Personal Area Network). Im suspicious of the apparent lack of PAN capability and my inability to connect to the internet but not sure if that is the place to try and fix (not sure where to begin anyways).

OK esteemed experts. Theres the challenge. Can we get my internet connection working in my Palm Tungsten E2 through a Bluetooth enabled, shared internet connection?

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Question Stats

Zone: Networking

Question Asked By: B1DUDE

Solution Provided By: SysExpert

Participating Experts: 2

Solution Grade: B

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03.02.2008 at 12:48PM PST, ID: 21027470

Netminder:

B1DUDE,

We have sent a message to some of our more experienced Experts asking them to review your question, and will check back again to see if you are getting the help you need.

Please do not respond to this comment or post another request; we are monitoring the notifications from your question for activity from the Experts.

Thank you for using Experts Exchange,

Netminder
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http://www.experts-exchange.com/Q_23207036.html

03.02.2008 at 02:04PM PST, ID: 21027832

Rank: Master

SysExpert:

see

http://search.experts-exchange.com/Hardware/Handhelds_-_PDAs/Q_21221288.html

and

http://search.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_Mobile-_PocketPC-_WinCE/Q_23169677.html

I hope this helps !

Accepted Solution

03.02.2008 at 04:04PM PST, ID: 21028251

Merete:

The links SysExpert provided seem to cover your problem nicely so will wait to see if that resolves it.

03.04.2008 at 06:13AM PST, ID: 21041048

B1DUDE:

Searced all over this forum and the web as well.....noticed there were some people who had success using softickPPP for this problem.

Installed the free trial version allowed softickppp and the palm network settings to detect automatically and w/ specific dns/ip settings. Still the same results.

Still even after all of this, my Bluetooth connection in Network Connections on the PC has a status of Disconnected. Shouldn't the PAN associated w/the bluetooth connection show connected or bridged to the internet connection I'm trying to share?

Thanks for the pointers so far. What does everything think we should try next?

03.04.2008 at 10:10AM PST, ID: 21043375

Rank: Master

SysExpert:

Start with a New user profile in Windows with Local Admin access.

Double check that Sync works, and then also check firewall issues.
Are you using ICS /

I hope this helps !

03.04.2008 at 04:01PM PST, ID: 21046536

Merete:

Trying to keep this simple, do you have any other internet connection accounts on the palm?
Make sure you have selected the local are network as the default?
Type=Personal Area Network, Status=Disconnected, Device<< enable and check the permissions and settings from here reboot your computer
any firewalls? disable the firewall tempory

03.13.2008 at 09:10AM PDT, ID: 21117688

B1DUDE:

1. Downloaded/installed the PPP software. It worked...after a simple restart of the computer....for a short while. Only used the trial version...the trial ran out. Then the fun began all over again. I purchased the software from Softick and now the fresh install won't accept the confirmation code emailed to me when I purchased the software. Softick PPP won't function (sp install) on my computer again.

Thoughts...I was honestly leary of the third party software required to establish a fairly rudimentary capability. Does anyone else have any other ideas besides the PPP software? How about security concerns over the software?
I've contacted the Softick support folks asking them to explain why my purchase code doesn't work. I hope they get back....I'm not holding my breath though.

Any new ideas would be appreciated.

E

03.24.2008 at 08:41AM PDT, ID: 21194252

B1DUDE:

Ok...everything works now. I'm a little dissapointed w/needing softickPPP as a solution but it appears to suffice for now. Biggest concern is little company, third party software needed to enable what should be a basic capability.

Key discovery for anyone that falls on this thread with the same problem....when registering softickPPP w/palmgear make sure you pay attention to the palm device name. I don't like giving out more info than I have to and put N/A in the box. Apparently palmgear uses this identity to generate the authorization code to install the software. Once I figured this out when it came time to activate the software, I put "N/A" in the "registration name" field then the purchase codes loaded and I was off and running.

20080236-EE-VQP-29 / EE_QW_2_20070628