Question

Bluetooth on Lenovo SL500

Asked by: techlinden

Thanks to all in advance,

I have an SL500 Lenovo laptop right out of box runnin XPSP3 and bluetooth manager does not come up. BTHPROPS.CPL does not run.  Wireless switch is on.  I have reinstalled the bluetooth drivers, as well as the power management drivers with no luck.  Device manager shows everything OK.

Anyone ever encounter this before? Any clues?

Thanks again

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Asked On
2009-07-20 at 09:15:10ID24584611
Tags

bluetooth

Topics

Bluetooth

,

Drivers

,

Wireless Technologies

Participating Experts
2
Points
500
Comments
5

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Answers

 

by: manny_lenisPosted on 2009-07-20 at 09:36:32ID: 24896645

Are you able to open the bluetooth manager from control panel?

 

by: techlindenPosted on 2009-07-20 at 09:37:20ID: 24896658

Sometimes it opens, sometimes it doesnt.  Isnt detecting any devices though.  And I have a blackberry nearby thats discovering on another machine.  

 

by: thinkpads_userPosted on 2009-07-20 at 09:37:34ID: 24896660

If it is right of out the box, press Fn-F5. A black dialogue box comes up. Make sure Bluetooth is powered ON. This is different than the physical switch (at least on my T61). ... Thinkpads_User

 

by: techlindenPosted on 2009-07-20 at 09:38:06ID: 24896661

Yep checked that already.  Doesnt show anything about bluetooth just wireless.

 

by: thinkpads_userPosted on 2009-07-20 at 09:41:39ID: 24896685

You probably should call Lenovo Support and get warranty assistance. It may be that there is a hardware problem with Bluetooth, and there may be a software installation problem. Be prepared here for their desire to re-image the laptop as the first step (unless they can otherwise easily troubleshoot). .... Thinkpads_User

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