Question

Windows 7 does not recognizing dell bluetooth

Asked by: MrMindlink

Windows 7 does not recognizing dell bluetooth (internal card).  Tried to install Vista (32) drives; installation ends with no bluetooth device found.

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Asked On
2009-10-31 at 15:45:10ID24861245
Tags

windows 7

,

bluetooth

,

dell

Topics

Bluetooth

,

Windows 7

,

General Laptop

Participating Experts
3
Points
500
Comments
9

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Answers

 

by: MrMindlinkPosted on 2009-10-31 at 15:53:08ID: 25711921

DFU window:  "Could not find a compatible bluetooth chip on your system."  This is exactly what comes up at the end of a failed Vista 32 driver installation. (for clarification)

 

by: leakim971Posted on 2009-10-31 at 15:56:19ID: 25711933

Hello MrMindlink,

Please give us the model or Product number

Regards.

 

by: MrMindlinkPosted on 2009-10-31 at 16:40:53ID: 25712062

Dell Laptop:  XPS M1710
Bluetooth: Wireless 350 bluetooth internal  (On the card itself: RD530  Rev A00)

 

by: MrMindlinkPosted on 2009-10-31 at 16:49:50ID: 25712086

The errors listed in Device manager (see pic) go away when the internal bluetooth card is removed.

 

by: andavariPosted on 2009-10-31 at 17:34:55ID: 25712197

Keep in mind there are quite a few devices without Windows 7 support so don't be surprised. You need to give Dell some time to release a 7 friendly driver. As it seems, it doesn't look like there is one.

Look at at the attached link, there are NO Windows 7 drivers in the drop down lists.

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=XPS_M1710&os=WW1&osl=en&catid=&impid=

 

by: jamietonerPosted on 2009-11-01 at 10:15:52ID: 25714679

Another option would be to get Dell 355 wireless module I know it works in 7 I have it installed on an XPS m1530(using 64-bit 7). You can find them on ebay for $10 and they are compatible with the m1710.

 

by: MrMindlinkPosted on 2009-11-19 at 18:20:13ID: 25867201

Tried a Dell 355 module... no luck.

 

by: MrMindlinkPosted on 2009-11-19 at 19:15:33ID: 25867398

Disregard my last.  I was able to get the Dell 355 Wireless module to work.

 

by: MrMindlinkPosted on 2009-11-19 at 19:17:20ID: 31648464

(Make sure to turn on the Bluetooth when propted durning the driver installation)

20120131-EE-VQP-002

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