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04.10.2006 at 07:14PM PDT, ID: 21809155
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8.8

Mac PowerBook G4 Tiger won't start up

Asked by mattbiel in Apple Operating Systems, Mac OS 10.4 (Tiger), Appletalk

Tags: , , , ,

A client gave me her PowerBook G4 today, and I know next to nothing about basic mac repairs.  Before I take it to a professional, thought maybe I could get some ideas to try here...

System is running Tiger 10.4.3, and when I turn it on the screen goes to the light gray screen with the large dark gray apple on it,  and that clock-looking thing just spins forever.  I've let it sit for 15 minutes and this doesnt' change.

the ONE THING I have already tried:  I put the Tiger OS disk in and started the computer while holding down the "c" key.  Went into Utilities and did a "repair disk".  it said it found a couple of errors and fixed them.  I then told it to restart using the 10.4.3 OS, and when it restarted it just did the same thing.  

I'm assuming that since the "repair disk" process seemed to be completed this means that the HDD is functioning ok.  So I'm thinking I have a software/OS issue.  Is this a correct assumption?

One more thing.  The client has a lot of data (videos, pics, music) that she can't afford to lose...so please keep that in mind when making suggestions!

Thanks!
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[+][-]04.10.2006 at 07:20PM PDT, ID: 16423108

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[+][-]04.10.2006 at 07:30PM PDT, ID: 16423143

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[+][-]04.11.2006 at 10:39AM PDT, ID: 16429223

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[+][-]04.11.2006 at 10:51AM PDT, ID: 16429387

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About this solution

Zones: Apple Operating Systems, Mac OS 10.4 (Tiger), Appletalk
Tags: powerbook, g4, start, up, mac
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Solution Provided By: strung
Participating Experts: 3
Solution Grade: A
 
 
[+][-]04.11.2006 at 11:37AM PDT, ID: 16429969

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[+][-]04.12.2006 at 01:10AM PDT, ID: 16434115

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[+][-]04.12.2006 at 06:04PM PDT, ID: 16441972

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