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07.04.2008 at 06:00PM PDT, ID: 23540187
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Mac mail cannot access email through d-link router

Asked by Encompass_Comp in Apple Operating Systems, Apple Networking, Email Protocols

Tags: Mac OS X, Mac mail, behind a router, Dlink wbr-2310

First of all my experience with Mac's is limited and I'm sure I am overlooking something simple but am hoping for some help from the Mac pro's here.  
I have client with a Mac with OS X which recieves email and internet via a direct connection to a cable modem.  Both email and internet access have been working fine.  Today I installed a D-link WBR 2310 wireless router and since having done so the Mac cannot access email, internet however works fine.  When trying to send/recieve email there are errors when trying to connect to POP3 and SMTP ports 110 and 25 respectively.  This is using Mac Mail.  I have checked the Mac firewall and it is not enabled.  I have tried alternative mail server names to no avail.  IP addresses are via DHCP which I have renewed manually and by restarting the OS.  When I remove the router from the mix and connect the Mac directly to the modem, renew the address, then everything is fine again.    I see nothing in the router that blocks POP3 and SMTP, I left the router at it's defaults while troubleshooting this.  I have tried all the normal stuff in troubleshooting this but seeing that my Mac skills are limited would really appreciate some input.  
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[+][-]07.05.2008 at 12:49AM PDT, ID: 21936258

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[+][-]07.05.2008 at 07:37AM PDT, ID: 21937198

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[+][-]07.05.2008 at 07:14PM PDT, ID: 21939082

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[+][-]07.06.2008 at 09:43AM PDT, ID: 21940821

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[+][-]07.06.2008 at 08:34PM PDT, ID: 21942636

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About this solution

Zones: Apple Operating Systems, Apple Networking, Email Protocols
Tags: Mac OS X, Mac mail, behind a router, Dlink wbr-2310
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Solution Provided By: Alundrez
Participating Experts: 3
Solution Grade: A
 
 
[+][-]07.07.2008 at 04:51PM PDT, ID: 21949628

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