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this is a broad question which i hope will attract alot of discussion. &nbsp;It includes hardware and software and anything else you can think of. &nbsp; I will be supporting MAC clients and XP clients on a 2003 domain. &nbsp;
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this is a broad question which i hope will attract alot of discussion.  It includes hardware and software and anything else you can think of.   I will be supporting MAC clients and XP clients on a 2003 domain.  

what should be in a desktop supports toolbox?

Mac OS X is the desktop operating system from Apple Inc., found on Macintosh computers. OS X consists of a Mach/BSD-based kernel, operating system interfaces primarily based on FreeBSD and additional frameworks (written in C, C++ and Objective-C providing user interface and application-level services.

Mac OS X

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.

Windows XP

Windows Server 2003 was based on Windows XP and was released in four editions: Web, Standard, Enterprise and Datacenter. It also had derivative versions for clusters, storage and Microsoft’s Small Business Server. Important upgrades included integrating Internet Information Services (IIS), improvements to Active Directory (AD) and Group Policy (GP), and the migration to Automated System Recovery (ASR).