Question

Cannot connect to clients cPanels or WHM via HTTPS

Asked by: TSC70

We have upgraded cPanel and since then we have not been unable to access cPanel or WHM using HTTPS. You get the certificate warning but then the web site does not load after accepting the self signed certificate.

Current version are as follows:
cPanel 11.24.5-R37629 - WHM 11.24.2 - X 3.9 CENTOS 5.3 i686 vmware

Note the cPanel server is behind a NATed firewall. We have tried to access WHM via a local machine on the same internal network but get the same problem.

Can you please help fix this problem?

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Asked On
2009-08-05 at 04:07:00ID24627566
Tags

cPanel

,

WHM

,

NAT

Topics

CPanel

,

Web Hosting

,

Linux

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Answers

 

by: TSC70Posted on 2009-08-05 at 04:36:36ID: 25022170

Hi,

Got hold of cPanel directly, and this was identified as a recently discovered bug. They are investigating it, but gave the following solution:

Hope this helps anyone else experiencing the same issue.

Hello,
 
I was able to resolve this by running the following commands:
 
cd /usr/local/cpanel/src/3rdparty/perl
make netssleay
make netssleayinstall
 
An internal bug report has been generated recently for this problem,and our developers are looking into the issue to prevent it from happening further.
 
Thank you.
                                              
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by: TSC70Posted on 2009-08-05 at 04:38:58ID: 25022194

Sorry, shouldn't have attached solution as "code snippet" anyway the commands to run as root to sort the issue out are as follows:

cd /usr/local/cpanel/src/3rdparty/perl
make netssleay
make netssleayinstall

20120131-EE-VQP-002

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