Question

Cpanel error after migration

Asked by: birwin

I had a server management company migrate my dedicated server's data to a new server.

Once the migration was complete, I opened WHM with user root and the password without trouble. But if I open cPanel as a user, with the user's user name and password, cPanel opens, but with several error messages on the page. [an error occurred while processing this directive]. If I click on the error, I get the error messge below.

Also, if I try to open any web pages that have database calls, I get an error  [Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'root'@'localhost' (using password: YES) in /home/xxxxx/public_html/zzzzz/include_database_selector.php4 on line 27 ] Where include_database_selector.php4 just opens the database with it's user name and password.

The management company doesn't seem to be able to find a fix.

Any idea what is going on here, or what I need to do to fix it?

Unable to understand response from admin bin: apache sent: LISTMULTIPARKED 0 received:[]: Illegal seek at /usr/local/cpanel/Cpanel/AdminBin.pm line 171.
      Cpanel::AdminBin::adminfetch('apache', '/usr/local/apache/conf/httpd.conf', 'LISTMULTIPARKED', 'storable', 0) called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 45
      Cpanel::DomainLookup::getmultiparked() called at /usr/local/cpanel/Cpanel/Park.pm line 116
      Cpanel::Park::_countaddons() called at (eval 96) line 1
      eval '$rSTATS->{$key}{$item} = Cpanel::Park::_countaddons();' called at /usr/local/cpanel/Cpanel/StatsBar.pm line 241
      Cpanel::StatsBar::api2_stat('infinitylang', 'true', 'rowcounter', 'mainstats', 'display', 'emailac_counts|subdomains|parkeddomains|addondomains|ftpaccounts...') called at (eval 90) line 1
      eval '$dataref = [Cpanel::StatsBar::api2_stat(%CFG)];' called at cpanel.pl line 5011
      main::api2_exec('StatsBar', 'stat', 'HASH(0x1759d0d0)', 'HASH(0x20e8390)') called at cpanel.pl line 1484
      main::cpexectag('<?cp StatsBar::stat([tr class="row-%"][td width="40\{percent}"][...') called at cpanel.pl line 4808
      main::dotag(undef) called at cpanel.pl line 4691
      main::cpanel_parseblock('SCALAR(0x1758b380)') called at cpanel.pl line 4643
      main::cpanel_parse('GLOB(0x16fefff0)') called at cpanel.pl line 2878
      main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95
      Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1
      eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660
      main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4808
      main::dotag(undef) called at cpanel.pl line 4691
      main::cpanel_parseblock('SCALAR(0x2089180)') called at cpanel.pl line 4643
      main::cpanel_parse('GLOB(0x17050580)') called at cpanel.pl line 1318



Unable to understand response from admin bin: apache sent: LISTMULTIPARKED 0 received:[]: Illegal seek at /usr/local/cpanel/Cpanel/AdminBin.pm line 171.
	Cpanel::AdminBin::adminfetch('apache', '/usr/local/apache/conf/httpd.conf', 'LISTMULTIPARKED', 'storable', 0) called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 45
	Cpanel::DomainLookup::getmultiparked() called at /usr/local/cpanel/Cpanel/Park.pm line 116
	Cpanel::Park::_countaddons() called at (eval 96) line 1
	eval '$rSTATS->{$key}{$item} = Cpanel::Park::_countaddons();' called at /usr/local/cpanel/Cpanel/StatsBar.pm line 241
	Cpanel::StatsBar::api2_stat('infinitylang', 'true', 'rowcounter', 'mainstats', 'display', 'emailac_counts|subdomains|parkeddomains|addondomains|ftpaccounts...') called at (eval 90) line 1
	eval '$dataref = [Cpanel::StatsBar::api2_stat(%CFG)];' called at cpanel.pl line 5011
	main::api2_exec('StatsBar', 'stat', 'HASH(0x1759d0d0)', 'HASH(0x20e8390)') called at cpanel.pl line 1484
	main::cpexectag('<?cp StatsBar::stat([tr class="row-%"][td width="40\{percent}"][...') called at cpanel.pl line 4808
	main::dotag(undef) called at cpanel.pl line 4691
	main::cpanel_parseblock('SCALAR(0x1758b380)') called at cpanel.pl line 4643
	main::cpanel_parse('GLOB(0x16fefff0)') called at cpanel.pl line 2878
	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95
	Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1
	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660
	main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4808
	main::dotag(undef) called at cpanel.pl line 4691
	main::cpanel_parseblock('SCALAR(0x2089180)') called at cpanel.pl line 4643
	main::cpanel_parse('GLOB(0x17050580)') called at cpanel.pl line 1318

                                  
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Asked On
2009-08-25 at 12:08:20ID24681036
Topics

CPanel

,

Apache Web Server

Participating Experts
1
Points
500
Comments
6

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Answers

 

by: keymalusPosted on 2009-08-25 at 14:25:51ID: 25182438

Hello,

Please try the following commands in SSH:

/scripts/cleanupmysqlprivs
touch /var/lib/mysql/mysql.sock
chown mysql:mysql /var/lib/mysql/mysql.sock
ln -s /var/lib/mysql/mysql.sock /tmp
/scripts/upcp --force

You will probably have to reset your mysql root password in WHM but it should fix it.

Let me know how you get on,

Trev

 

by: birwinPosted on 2009-08-25 at 23:31:01ID: 25184854

Hi:

Thank you for the suggestion. I ran the code, and it appears to have improved, but not fixed the issue.

I am still getting the error messages, but  now only under the heading "stats" in the left hand column. All of the functions of cPanel now appear to work. (see image)

The error is shown in the code snippet, which appears to be different than the previous error.

Unable to understand response from admin bin: apache sent: LISTSUBDOMAINS 0 received:[]: Illegal seek at /usr/local/cpanel/Cpanel/AdminBin.pm line 171.
	Cpanel::AdminBin::adminfetch('apache', '/usr/local/apache/conf/httpd.conf', 'LISTSUBDOMAINS', 'storable', 0) called at /usr/local/cpanel/Cpanel/DomainLookup.pm line 36
	Cpanel::DomainLookup::listsubdomains() called at /usr/local/cpanel/Cpanel/Park.pm line 109
	Cpanel::Park::_countaddons() called at (eval 96) line 1
	eval '$rSTATS->{$key}{$item} = Cpanel::Park::_countaddons();' called at /usr/local/cpanel/Cpanel/StatsBar.pm line 241
	Cpanel::StatsBar::api2_stat('infinitylang', 'true', 'rowcounter', 'mainstats', 'display', 'emailac_counts|subdomains|parkeddomains|addondomains|ftpaccounts...') called at (eval 90) line 1
	eval '$dataref = [Cpanel::StatsBar::api2_stat(%CFG)];' called at cpanel.pl line 5011
	main::api2_exec('StatsBar', 'stat', 'HASH(0x2b19dcc178f0)', 'HASH(0x20e8390)') called at cpanel.pl line 1484
	main::cpexectag('<?cp StatsBar::stat([tr class="row-%"][td width="40\{percent}"][...') called at cpanel.pl line 4808
	main::dotag(undef) called at cpanel.pl line 4691
	main::cpanel_parseblock('SCALAR(0x2b19dcc05b20)') called at cpanel.pl line 4643
	main::cpanel_parse('GLOB(0x2953fe0)') called at cpanel.pl line 2878
	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 95
	Cpanel::Branding::Branding_include('index.html') called at (eval 7) line 1
	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel.pl line 1660
	main::exectag('<cpanel Branding="include(index.html)">') called at cpanel.pl line 4808
	main::dotag(undef) called at cpanel.pl line 4691
	main::cpanel_parseblock('SCALAR(0x2089180)') called at cpanel.pl line 4643
	main::cpanel_parse('GLOB(0x29b45a0)') called at cpanel.pl line 1318
                                              
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by: keymalusPosted on 2009-08-26 at 11:31:09ID: 25190726

Hi,

It seems like a bad Stats database you could try the following:

In WHM under MySQL Services click repair database. You will see there is a database there called eximstats, select it and click Repair Database. After it is finished, go back into SSH and run

/scripts/runweblogs username

Cheers,

Trev

 

by: birwinPosted on 2009-08-26 at 12:56:59ID: 25191581

Hi Trev:

I tried that, but it didn't make an difference.

The SSH report shows in the code section. I have disguised the account and usernames. Note that there are several errors reported, but I don't know if they are significant.

Brian

 


root@server1 [~]# /scripts/runweblogs xxxxxx
Log checker loaded ok..
==> cPanel Log Daemon version 24.0
==> Loaded RRDs: version 1.3006
[sepxferlog]
[sepxferlog] complete
Processing xxxxxx...
Run Logs domain: xxxxxx.com BW Limit: unlimited Domains: [yyyyy.com zzzzz.com aaaaaa.com bbbbb.net www.ccccc.com ar-points.com ddddd.com eeeeee.ca www.ffffff.com www.gggggg.com]
Update status for /var/cpanel/bandwidth/xxxxxx-http.rrd: (1) This RRD was created on another architecture
Processing exim stats for xxxxxx.......Done
Update status for /var/cpanel/bandwidth/xxxxxx-all.rrd: (1) This RRD was created on another architecture
Child [13410]: exited with signal 0
WEBLANG english
Archive Status: 0
About to fork for xxxxxx [yyyyy.com zzzzz.com aaaaaa.com bbbbb.net www.ccccc.com ar-points.com ddddd.com eeeeee.ca www.ffffff.com www.gggggg.com]
Webalizer V2.01-10 (Linux 2.6.18-128.4.1.el5) English
Using logfile /usr/local/apache/domlogs/xxxxxx.com (clf)
DNS Lookup (10): 2 addresses in 0.00 seconds
Using DNS cache file /home/xxxxxx/tmp/webalizer/dns_cache.db
Creating output in /home/xxxxxx/tmp/webalizer
Hostname for reports is 'xxxxxx.com'
Reading history file... webalizer.hist
Reading previous run data.. webalizer.current
Saving current run data... [08/26/2009 12:09:18]
Generating report for August 2009
Generating summary report
Saving history information...
18 records in 1.50 seconds, 12/sec
Child [13421]: exited with signal 0
/usr/local/cpanel/3rdparty/bin/analog: analog version 6.0/Unix
/usr/local/cpanel/3rdparty/bin/analog: Warning F: Failed to open cache file
  /home/xxxxxx/tmp/analog/cache: ignoring it
  (For help on all errors and warnings, see docs/errors.html)
/usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Referring
  Site Report
/usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Redirected
  Referrer Report
/usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Failed
  Referrer Report
/usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Virtual
  Host Report
/usr/local/cpanel/3rdparty/bin/analog: Warning R: Turning off empty Search
  Word Report
/usr/local/cpanel/3rdparty/bin/analog: Warning R: In Domain Report, turning
  off pie chart of only one wedge
/usr/local/cpanel/3rdparty/bin/analog: Warning R: In Browser Report, turning
  off pie chart of only one wedge
/usr/local/cpanel/3rdparty/bin/analog: Warning R: In Browser Summary, turning
  off pie chart of only one wedge
/usr/local/cpanel/3rdparty/bin/analog: Warning R: In Operating System Report,
  turning off pie chart of only one wedge
/usr/local/cpanel/3rdparty/bin/analog: Warning R: In Request Report, turning
  off pie chart with no wedges
Child [13433]: exited with signal 0
Create/Update database for config "/home/xxxxxx/tmp/awstats/awstats.xxxxxx.com.conf" by AWStats version 6.9 (build 1.925)
From data in log file "/usr/local/apache/domlogs/xxxxxx.com"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record is out of file.
So searching it from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 18
 Found 0 dropped records,
 Found 0 corrupted records,
 Found 0 old records,
 Found 18 new qualified records.
Child [13435]: exited with signal 0
Webalizer V2.01-10 (Linux 2.6.18-128.4.1.el5) English
Using logfile /usr/local/apache/domlogs/ftp.xxxxxx.com-ftp_log (ftp)
Creating output in /home/xxxxxx/tmp/webalizerftp
Hostname for reports is 'ftp.xxxxxx.com'
Reading history file... webalizer.hist
Reading previous run data.. webalizer.current
No valid records found!
Child [13438]: exited with signal 0
Complete
root@server1 [~]#
                                              
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by: keymalusPosted on 2009-08-26 at 13:30:29ID: 25191914

Hi,

You could try /scripts/fixwebalizer

The other error which i can see if that it carnt access /home/xxxxxx/tmp/analog/cache You may want to see if that file is there and if it is rename it and see if that helps.

Thanks,

Trev

 

by: birwinPosted on 2009-08-29 at 11:28:00ID: 31620357

Thank you Trev:
The answer ended up being a cPanel fix. There was a bug that they patched, after my management company contacted cPanel., but your suggestions improved the situation and led us in the right direction.

20120131-EE-VQP-002

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