Question

Plesk Sitebuilder

Asked by: alanaldis

I have installed plesk sitebuilder 4.5 on dedicated server with plesk panel 9.2., centos 5.3, but when I go into plesk control panel to setup the admin I get the error Error: URL cannot be resolved.

I have done all that was suggested in the dns records on the plesk panel but still get the same error.

The config file all looks to be correct but I am still unsure what is going wrong.

The config file is: (I have removed my IP and domain name from the config for this question)

;; Automatically generated, do not change

[database]
adapter = PDO_MYSQL
dbname = sitebuilder3
emulate_prepares = 0
host = localhost
password = f75fb6738ae897e43317c231e052ee71
port = 3306
username = sitebuilder_db

[general]
allow_trial_sites = on
allow_unsupported_browsers = off
application_url = "http://sitebuilder.domain.net:80"
db_sessions = on
fallback_locale = en_US
preloader = on
remote_admin = on
session_life_time = 86400
use_rewrite = on
vz = 0

[help]

[internal]
enable_ssl = 0
ext_ip = localhost
httpd_owner = "apache:apache"
httpd_port = 80
phpcgi_path = /opt/php52/cgi-bin/php5
phpcli_path = /opt/php52/bin/php5
sb_host_ip = ip of server
sb_hostname = sitebuilder.domain.net

[log]
security_log_level = 2
system_log_level = 2

[modulesPath]
attachments_folder = attachments
publish_modules_config = config.php
publish_modules_data_folder = data
publish_modules_settings = settings
publish_modules_settings_attachments = attachments
publish_modules_storage_attachments = attachments
publish_modules_storage_folder = storage
publish_modules_tmp_path = tmp
publish_site_api = api.php
publish_site_password = pwd.php

[path]
backup = backups
fonts = resources/fonts
htdocs = htdocs
include = include
locale = resources/locale
logos = htdocs/images/logos
modules_htdocs = htdocs/modules
publish_modules = resources/modules
publish_modules_include = resources/modules/include
publish_modules_resources = resources/modules/resources
resources = resources
sites = htdocs/sites
skins = htdocs/skins
sql = resources/sql
styles = resources/styles
templates = htdocs/templates
tmp = tmp
tmp_htdocs = htdocs/tmp
utils = utils
wsdl = resources/wsdl

[url]
logos = /images/logos
modules_htdocs = /modules
sites = /sites
templates = /templates
tmp_htdocs = /tmp

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Asked On
2009-08-29 at 14:51:44ID24692422
Tags

Error: URL cannot be resolved

Topics

Plesk

,

Domain Name Service (DNS)

,

Apache Web Server

Participating Experts
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Points
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Comments
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Answers

 

by: Chris-DentPosted on 2009-09-02 at 01:51:51ID: 25239051


Do you have access to the operating system beneath? Would be worth checking "ifconfig" for the servers IP and "nslookup sitebuilder.domain.net" or "dig sitebuilder.domain.net" to see what IP it's returning there?

That's based on quite a lot of assumptions about how all this works (in that I've never used it). Just in case it helps more than no reply...

Chris

 

by: alanaldisPosted on 2009-09-02 at 02:30:01ID: 25239192

OK I have figured it out now.

It seems that sitebuilder & Plesk Panel running on the same server have a few conflicts.

I had to make sitebuilder have it's own host name and not use the actual servers host name.

I registered a new domain name which I added to Plesk Panel

I then in ssh sent these commands

sb_config --sb_hostname sitebuilder.domain name --force_update_wscfg

/usr/local/psa/bin/sitebuilder --set http://sitebuilder.damin name/ServiceFacade/

This did the trick and I can now access the site builder in Plesk Panel and via it's own link.

20120131-EE-VQP-002

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