Question

HP LaserJet 5p - prints test page but nothing else

Asked by: allelopath

I've connected a HP LaserJet5p via the parallel port.
I can print a test page via KDE (System Settings -> Printing)
The test page says:

  Postscipt: Level 3
  Version: 3010 (705)
  Product: GNU Ghostscript
  Printed using CUPS v1.1.x

I cannot print otherwise, however.
Can't print a test page from WebMin, from OpenOffice Writer, or from KEdit

When I restart the machine, kudzu finds the printer.

What do I need to do?

RH 9.0

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Asked On
2003-08-07 at 07:35:26ID20702869
Tags

laserjet

,

hp

,

5p

,

page

,

test

Topic

Linux Printing

Participating Experts
2
Points
50
Comments
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Answers

 

by: jleviePosted on 2003-08-07 at 15:39:56ID: 9103947

You have created a Linux print queue with redhat-config-printer, correct? When creating the print queue did you select the correct make/model of printer?

 

by: allelopathPosted on 2003-08-07 at 19:18:52ID: 9105050

Yes, in the redhat-config-printer, LaserJet 5P is in the list so I selected it.
It recommends the ljet4 driver, so that is selected.

 

by: jleviePosted on 2003-08-07 at 20:01:26ID: 9105223

Does 'lpq -a' show print jobs stuck in the queue? If they are it might means that the parrallel port is set to the wrong mode in the BIOS or that there might be a problem with the printer cable you are using. I can't remember if a 5p requires EPP or ECP mode and one of the IEEE (the expensive ones) printer cables or not. I have seen problems like this when those conditions are required but not satisfied.

 

by: allelopathPosted on 2003-08-07 at 21:46:35ID: 9105668

# lpstat -d
system default destination: HP_LaserJet_5p

# lpq -PHP_Laserjet_5p
HP_Laserjet_5p is ready and printing
Rank    Owner   Job     File(s)                         Total Size
active  root    15      (stdin)                         12288 bytes
1st     root    16      bw.ps                           7168 bytes
2nd     root    17      (stdin)                         12288 bytes
3rd     root    18      kdeprint_1moW4zK         89088 bytes
4th     root    19      (stdin)                         12288 bytes
5th     root    20      kdeprint_W3eBvc5         89088 bytes
6th     root    21      (stdin)                         12288 bytes
7th     root    25      testprint.ps                   15360 bytes

#lprm -P HP_Laserjet_5p -
(to get rid of everything)

So then I sent 1 job to it, and it shows up in the queue, just not printing

Changed ECP to EPP, didn't fix it.

 

by: jleviePosted on 2003-08-07 at 22:17:51ID: 9105785

So the printer port looks okay, protocol wise. And since there are queued jobs and since one claims to be printing the probablility is that something is interferring with communication to the printer. It might be as simple as a bad cable and swapping it out is one way to find out.

Another possibility might be that something else is trying to use the IRQ assigned to the parallel port. Since most printer ports are ISA rather than PCI interrupt sharing won't work on Linux. To check for an IRQ conflict you need to build a list of IRQ's and what devices are using them from:

The output of 'dmesg | grep -i irq'
The contents of /proc/interrupts
The contents of /proc/pci

It may also help to disable PnP mode in your BIOS (if you have that option) and/or to reserve IRQ 7 for "legacy" or ISA use (if you have that option).

The last possibility that occurs to me is that something might be wrong with the parallel port on either the system or the printer. Moving the printer to another system that is know to be able to drive a parallel printer would tell.

 

by: allelopathPosted on 2003-08-08 at 06:29:45ID: 9107952

I've lost the ability to print the test page.
(I swear it did before, i've got the hardcopy right in front of me!)

When I start up redhat printer config, i get this message in a dlg box:

An error occurred while loading or saving configuration information for redhat-config-printer.
Some of you configuration settings may not work properly
Details:
Configuration server couldn't be contacted:
 CORBA error: IDL:omg.org/CORBA/BAD_OPERATION:1.0
Configuration server couldn't be contacted:
 CORBA error: IDL:omg.org/CORBA/BAD_OPERATION:1.0
Configuration server couldn't be contacted:
 CORBA error: IDL:omg.org/CORBA/BAD_OPERATION:1.0

# dmesg | grep -i irq
PCI: Using IRQ router SIS [1039/0008] at 00:02.0
Serial driver version 5.05c (2001-07-08) with MANY_PORTS MULTIPORT SHARE_IRQ SERIAL_PCI ISAPNP enabled
ttyS0 at 0x03f8 (irq = 4) is a 16550A
ttyS1 at 0x02f8 (irq = 3) is a 16550A
PCI: Found IRQ 11 for device 00:11.0
PCI: Sharing IRQ 11 with 00:13.1
ttyS4 at port 0xd000 (irq = 11) is a 16550A
SIS5513: not 100% native mode: will probe irqs later
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
ide1 at 0x170-0x177,0x376 on irq 15
SiS router pirq escape (99)
SiS router pirq escape (99)
usb-ohci.c: USB OHCI at membase 0xe8849000, IRQ 5
PCI: Found IRQ 10 for device 00:02.2
usb-ohci.c: USB OHCI at membase 0xe884b000, IRQ 10
PCI: Found IRQ 10 for device 00:13.2
PCI: Sharing IRQ 10 with 00:02.7
ehci-hcd 00:13.2: irq 10, pci mem e8853f00
PCI: Found IRQ 11 for device 00:13.1
PCI: Sharing IRQ 11 with 00:11.0
usb-uhci.c: USB UHCI at I/O 0xcc00, IRQ 11
PCI: Found IRQ 11 for device 00:13.0
usb-uhci.c: USB UHCI at I/O 0xc800, IRQ 11
PCI: Found IRQ 10 for device 00:02.7
PCI: Sharing IRQ 10 with 00:13.2
i810: SiS 7012 found at IO 0xd800 and 0xdc00, MEM 0x0000 and 0x0000, IRQ 10


The motherboard is new and as such does not have ISA.
No mention of a printer in either of the files you said to look at:

/proc/interrupt
           CPU0      
  0:     110310       XT-PIC  timer
  1:       1970        XT-PIC  keyboard
  2:          0          XT-PIC  cascade
  5:          0          XT-PIC  usb-ohci
  8:          1          XT-PIC  rtc
 10:      11254       XT-PIC  usb-ohci, ehci-hcd, SiS 7012
 11:      31949       XT-PIC  usb-uhci, usb-uhci, serial
 12:      31257       XT-PIC  PS/2 Mouse
 14:      16077       XT-PIC  ide0
 15:         49         XT-PIC  ide1
NMI:          0
ERR:          0

/proc/pci
PCI devices found:
  Bus  0, device   0, function  0:
    Host bridge: Silicon Integrated Systems [SiS] 735 Host (rev 1).
      Master Capable.  Latency=32.  
      Non-prefetchable 32 bit memory at 0xd0000000 [0xd3ffffff].
  Bus  0, device   1, function  0:
    PCI bridge: Silicon Integrated Systems [SiS] 5591/5592 AGP (rev 0).
      Master Capable.  Latency=64.  Min Gnt=10.
  Bus  0, device   2, function  0:
    ISA bridge: Silicon Integrated Systems [SiS] 85C503/5513 (rev 0).
  Bus  0, device   2, function  3:
    USB Controller: Silicon Integrated Systems [SiS] 7001 (#2) (rev 7).
      IRQ 5.
      Master Capable.  Latency=64.  Max Lat=80.
      Non-prefetchable 32 bit memory at 0xcffff000 [0xcfffffff].
  Bus  0, device   2, function  2:
    USB Controller: Silicon Integrated Systems [SiS] 7001 (rev 7).
      IRQ 10.
      Master Capable.  Latency=64.  Max Lat=80.
      Non-prefetchable 32 bit memory at 0xcfffe000 [0xcfffefff].
  Bus  0, device   2, function  5:
    IDE interface: Silicon Integrated Systems [SiS] 5513 [IDE] (rev 208).
      Master Capable.  Latency=128.  
      I/O at 0xff00 [0xff0f].
  Bus  0, device   2, function  7:
    Multimedia audio controller: Silicon Integrated Systems [SiS] SiS7012 PCI Audio Accelerator (rev 160).
      IRQ 10.
      Master Capable.  Latency=64.  Min Gnt=52.Max Lat=11.
      I/O at 0xdc00 [0xdcff].
      I/O at 0xd800 [0xd83f].
  Bus  0, device   3, function  0:
    Ethernet controller: Silicon Integrated Systems [SiS] SiS900 10/100 Ethernet (rev 144).
      IRQ 10.
      Master Capable.  Latency=64.  Min Gnt=52.Max Lat=11.
      I/O at 0xd400 [0xd4ff].
      Non-prefetchable 32 bit memory at 0xcffdd000 [0xcffddfff].
  Bus  0, device  17, function  0:
    Serial controller: US Robotics/3Com 56K FaxModem Model 5610 (rev 1).
      IRQ 11.
      I/O at 0xd000 [0xd007].
  Bus  0, device  19, function  1:
    USB Controller: VIA Technologies, Inc. USB (#2) (rev 80).
      IRQ 11.
      Master Capable.  Latency=64.  
      I/O at 0xcc00 [0xcc1f].
  Bus  0, device  19, function  0:
    USB Controller: VIA Technologies, Inc. USB (rev 80).
      IRQ 11.
      Master Capable.  Latency=64.  
      I/O at 0xc800 [0xc81f].
  Bus  0, device  19, function  2:
    USB Controller: VIA Technologies, Inc. USB 2.0 (rev 81).
      IRQ 10.
      Master Capable.  Latency=64.  
      Non-prefetchable 32 bit memory at 0xcfffdf00 [0xcfffdfff].
  Bus  1, device   0, function  0:
    VGA compatible controller: nVidia Corporation NV17 [GeForce4 MX420] (rev 163).
      IRQ 11.
      Master Capable.  Latency=64.  Min Gnt=5.Max Lat=1.
      Non-prefetchable 32 bit memory at 0xce000000 [0xceffffff].
      Prefetchable 32 bit memory at 0xc8000000 [0xcbffffff].
      Prefetchable 32 bit memory at 0xcdc80000 [0xcdcfffff].

---

The printer & cable were working on a Win2k PC before I brought it over here.

 

by: jleviePosted on 2003-08-10 at 08:58:50ID: 9117343

Hmmm, I don't see IRQ 7 anywhere in that list, and it seem like I should. You stated that kudzu detects the printer at boot and I'm wondering if you mean that it does so at every boot (that should only happen once).

What does /sbin/lsmod show?

FYI: one reason that you would not be able to get a test page out now is that there are jobs in the queue. You should remove those (lprm Job) where Job is what you see if you do 'lpq -a' (15, 16, 17, etc.).

 

by: allelopathPosted on 2003-08-11 at 07:25:08ID: 9122439

Kudzu only detected the printer once, not every boot.

on the road right now, will address your other points later.

 

by: allelopathPosted on 2003-08-14 at 16:44:06ID: 9151003

# /sbin/lsmod
Module                  Size  Used by    Not tainted
ppp_deflate             4408   0  (autoclean)
zlib_deflate           21176   0  (autoclean) [ppp_deflate]
ppp_async               9312   1  (autoclean)
ppp_generic            24156   3  (autoclean) [ppp_deflate ppp_async]
slhc                    6644   0  (autoclean) [ppp_generic]
i810_audio             27528   0  (autoclean)
ac97_codec             13544   0  (autoclean) [i810_audio]
soundcore               6276   2  (autoclean) [i810_audio]
parport_pc             18756   1  (autoclean)
lp                      8868   0  (autoclean)
parport                36480   1  (autoclean) [parport_pc lp]
autofs                 12948   0  (autoclean) (unused)
iptable_filter          2380   0  (autoclean) (unused)
ip_tables              14648   1  [iptable_filter]
sg                     35980   0  (autoclean)
sr_mod                 17912   0  (autoclean)
ide-scsi               11984   0
scsi_mod              106200   3  [sg sr_mod ide-scsi]
ide-cd                 35196   0
cdrom                  33472   0  [sr_mod ide-cd]
loop                   11928   0  (autoclean)
lvm-mod                63456   0
keybdev                 2880   0  (unused)
mousedev                5428   1
hid                    21700   0  (unused)
input                   5792   0  [keybdev mousedev hid]
usb-uhci               25868   0  (unused)
ehci-hcd               19592   0  (unused)
usb-ohci               21160   0  (unused)
usbcore                77696   1  [hid usb-uhci ehci-hcd usb-ohci]
ext3                   69984   3
jbd                    51220   3  [ext3]

 

by: maxchowPosted on 2003-08-15 at 21:21:40ID: 9164410

do this:

please cat /etc/printcap and dump here

Personally, I like to use cups rather the LPng

Max

 

by: allelopathPosted on 2003-08-16 at 06:45:46ID: 9165451

# cat /etc/printcap
# This file was automatically generated by cupsd(8) from the
# /etc/cups/printers.conf file.  All changes to this file
# will be lost.
HP_LaserJet_5p:
Epson_Stylus_Color_740:
hp4101:
hp4101cups:
hp4101ip:
hp8550gn:

The Epson_Stylus_Color_740 is the local I had installed before this one
The others are remote printers.

 

by: maxchowPosted on 2003-08-16 at 19:36:39ID: 9167284

Can you please execute redhat-switch-printer

And please tell you are using CUPS or LPng, from your printcap seem you are using CUPS

if this is the case, please execute cupsconfig to see the error messages.

Wait for your post.

Max

 

by: allelopathPosted on 2003-08-17 at 19:20:48ID: 9170786

redhat-switch-printer says that I am using CUPS.

When i execute cupsconfig, it brings up a webpage (localhost:631)
if i go to localhost:631/printers, there is a list of printers.
I've now stopped all except the HP LaserJet 5p, which says this:

HP LaserJet 5P, Foomatic + ljet4
Printer State: idle, accepting jobs.
"Parallel port busy; will retry in 30 seconds..."
Device URI: parallel:/dev/lp0

I go to jobs and clear all the jobs, then go back to the printers page and send a test page, but no dice.

 

 

by: maxchowPosted on 2003-08-17 at 23:14:36ID: 9171494

Then it means your printer port configuration has problem.

can you go to your BIOS setup and check whether the defaults EPP/ECP port connect at IRQ 7?

Regards

Max

 

by: allelopathPosted on 2003-08-18 at 06:19:35ID: 9173216

BIOS shows IRQ 7

I had been playing with ECP, EPP, ECP/EPP...last i had changed it to EPP, which didn't do anything.
So now I changed it to ECP/EPP, and so now the following command shows IRQ 7

# dmesg | grep -i irq
PCI: Using IRQ router SIS [1039/0008] at 00:02.0
Serial driver version 5.05c (2001-07-08) with MANY_PORTS MULTIPORT SHARE_IRQ SERIAL_PCI ISAPNP enabled
ttyS0 at 0x03f8 (irq = 4) is a 16550A
ttyS1 at 0x02f8 (irq = 3) is a 16550A
PCI: Found IRQ 11 for device 00:11.0
PCI: Sharing IRQ 11 with 00:13.1
ttyS4 at port 0xd000 (irq = 11) is a 16550A
SIS5513: not 100% native mode: will probe irqs later
ide0 at 0x1f0-0x1f7,0x3f6 on irq 14
ide1 at 0x170-0x177,0x376 on irq 15
SiS router pirq escape (99)
SiS router pirq escape (99)
usb-ohci.c: USB OHCI at membase 0xe8849000, IRQ 5
PCI: Found IRQ 5 for device 00:02.2
usb-ohci.c: USB OHCI at membase 0xe884b000, IRQ 5
PCI: Found IRQ 10 for device 00:13.2
PCI: Sharing IRQ 10 with 00:02.7
ehci-hcd 00:13.2: irq 10, pci mem e8853f00
PCI: Found IRQ 11 for device 00:13.1
PCI: Sharing IRQ 11 with 00:11.0
usb-uhci.c: USB UHCI at I/O 0xcc00, IRQ 11
PCI: Found IRQ 11 for device 00:13.0
usb-uhci.c: USB UHCI at I/O 0xc800, IRQ 11
parport0: irq 7 detected
parport0: irq 7 detected
PCI: Found IRQ 10 for device 00:02.7
PCI: Sharing IRQ 10 with 00:13.2
i810: SiS 7012 found at IO 0xd800 and 0xdc00, MEM 0x0000 and 0x0000, IRQ 10


cupsconfig says:
Printer State: idle, accepting jobs.
Device URI: parallel:/dev/lp0

so that's better.

but if i send a job, it still doesn't print, cupsconfig says:
Printer State: processing, accepting jobs.
Device URI: parallel:/dev/lp0

 

 

by: allelopathPosted on 2003-08-18 at 06:29:05ID: 9173289

changed back to ECP, nothing.
(This was the setting when i was able to print a test page)

 

by: maxchowPosted on 2003-08-18 at 06:29:47ID: 9173295

then you better try this:

cat  >> /dev/lp0
This is a test
^D

See whether it ptint anything

and please also do:

cat /proc/devices

and dump the file here.

Thanks

Max

 

by: allelopathPosted on 2003-08-18 at 07:28:38ID: 9173745

# cat >> /dev/lp0
bash: /dev/lp0: Device or resource busy


# cat /proc/devices
Character devices:
  1 mem
  2 pty
  3 ttyp
  4 ttyS
  5 cua
  6 lp
  7 vcs
 10 misc
 13 input
 14 sound
 21 sg
 29 fb
 36 netlink
108 ppp
109 lvm
128 ptm
129 ptm
130 ptm
131 ptm
132 ptm
133 ptm
134 ptm
135 ptm
136 pts
137 pts
138 pts
139 pts
140 pts
141 pts
142 pts
143 pts
162 raw
180 usb

Block devices:
  1 ramdisk
  2 fd
  3 ide0
  7 loop
  9 md
 11 sr
 12 unnamed
 14 unnamed
 22 ide1
 38 unnamed
 39 unnamed
 58 lvm

 

by: allelopathPosted on 2003-08-29 at 09:35:31ID: 9249250

Played with this some more, the
 # cat >> /dev/lp0
bash: /dev/lp0: Device or resource busy

is because there is a job already in the queue
so i deleted the queue and tried again:
cat  >> /dev/lp0
This is a test
^D

when I hit ^D (ctrl-D, yes?), nothing happens

 

by: jleviePosted on 2003-08-29 at 10:19:16ID: 9249569

It sounds for all the world like the communications between the printer and the the system is failing or gets into a deadlock. It may be that it only occurs when the print job is larger than what the 5P can hold in its buffer, which might explain how you were able to print a single test page from the printer set up.

Your simple test failed to cause output on the printer because you did not end the test with a FormFeed character. Its been a long time since I've do any low-level work with printers, by if memory serves a laser printer won't do anything until it sees a FF character.

 

by: allelopathPosted on 2003-08-29 at 12:17:43ID: 9250531

How do I end with a FF character?

I just tried a parallel -> USB cable, thinking that the problem was at the parallel port on the PC, but that doesn't work either.

 

by: jleviePosted on 2003-08-29 at 14:18:27ID: 9251515

A control-L is equivalent to a FF character.

 

by: allelopathPosted on 2003-08-29 at 16:34:56ID: 9252280

Before I installed the printer via USB->parallel, i uninstalled it on the parallel port.
As i said, the USB->parallel route didn't work, so I uninstalled that.
Then I reinstalled  it back on parallel, and it works.
Don't know why...normally I would blame windows.

 

by: jleviePosted on 2003-08-29 at 18:02:51ID: 9252564

I'd agree that that doesn't make any sense, but as long as it continues to work I guess it doesn't matter.

20120131-EE-VQP-002

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