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12.26.2007 at 05:12AM PST, ID: 23042989
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Learning/Training

Tags: IBM, z/OS, V1R9
I want to learn as quickly as possible as much as I can about z/OS and products in this operating system's environment (ISPF, TSO, etc.) Can anyone recommend a book(s) and/or training tools? I realize I'm trying to shortcut what takes professionals years to learn but, I need to be an effective support person in my new position supporting IBM z/OS. I need to become capable of supporting z/OS as a level 2 support person as rapidly as possible.

Thank you for your recommendations in advance!!
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Question Stats
Zone: OS
Question Asked By: jhufnagle
Solution Provided By: giltjr
Participating Experts: 1
Solution Grade: A
Views: 13
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12.29.2007 at 04:24PM PST, ID: 20549499

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12.29.2007 at 04:24PM PST, ID: 20549499
Don't take this personally, but it generally takes YEARS to become a competent level 2 support person, there are no real short cuts.

I would suggest you become familiar with http://www.redbooks.ibm.com/portals/systemz, there is a LOT of stuff on z/OS (and it predcessors OS/390 and MVS).  I would suggest you start with:

     http://www.redbooks.ibm.com/Redbooks.nsf/RedbookAbstracts/sg246366.html?Open

You can also search on "ABCs", there are a whole series of ABCs of System Programming Red Books that will give you a little more information on z/OS.  You should also go to:

     http://publib.boulder.ibm.com/infocenter/zoslnctr/v1r7/index.jsp

Although it says z/OS 1.7, it will give you 99.9999% of what you need for z/OS 1.9.  There is very little difference between 1.7 and 1.9.

I would also suggest that you either join the list server  IBM-MAIN (http://bama.ua.edu/archives/ibm-main.html) or at least monitor it via a news server under the group bit.listserv.ibm-main.

Is there specific areas you will be responsible for?  There are a LOT of things that run under z/OS and normally level 2 support is responsible for only a few of these.
Accepted Solution
 
 
03.21.2008 at 06:31AM PDT, ID: 21179723
It really depends on what your job is.  Example:  If you are well versed in Oracle, MySQL, MS SQL, PostgreSQL, DB2 on Distributed system, or any other DBMS, then learning DB2 on z/OS will be fairly easy.  There are differences, but mostly in the utilities and interfaces on how to manage the DBMS.

z/OS is also what I call a split personality OS.  It has the traditional "MVS" side that normally is totally Greek to most distributed people, then it has the Unix System Services side (a.k.a. OMVS).  The Unix System Services side is a Unix enviroment that is 99% the same as any other Unix enviroment.

If you are really open minded and can easily grasp concepts and "map" them to things you know, then you can get up to speed rather quickly.
 
 
06.13.2008 at 08:15AM PDT, ID: 21779829
I'm back again....
My responsibilities include...
z/OS Support - PSF, GDDM, OGL, Infoprint Server and an ISV product by OCE' called Prisma Production Host (SPS) for mainframe high speed triplex printing. The group I work with is responsible for the Operating System and and impact software changes will have on the system that could effect production. Your help is most certainly appreciated. I have learned a great deal more since my initial question in December. Any further comments are/will be appreciated!!

Thank you.
 
 
06.13.2008 at 11:33AM PDT, ID: 21781560
Wish I could be of more help.  I have very little experience with the products listed.  I mainly deal with networking (VTAM and TCP/IP) along with a (very) little DB2 and CICS.  I have added LAN printers to Infoprint, updated PSF procs to point to new LU names or IP addresses, and I have used GDDM (about 15 years ago).  Nothing with OGL and nothing with mainframe based OCE' printers.

Good Luck, you know I just looked at your name it seems familiar.  Would you have posted questions in other places dealing with z/OS or even z/VM?  Of course it could be that there are a few "J" Hufnagles around.
 
 
06.24.2008 at 08:46AM PDT, ID: 21857009
I worked previously in open systems web development. I did allot of .NET stuff inclusing C# and VB. You could have seen my name there as I've done allot of navigating Experts Exchange over the years.

Thanks again for all your help. Your response does help me to know that age hasn't gotten the best of me. I am a quick learner but, this mainframe programming stuff has been a real uphill climb. I have to admit, I thought I was technical before I got into mainframe OS support. Now I really know what technical is!!

 
 
 
 
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