if its brand new, you should utilize your warranty on the harddrive.
as far as spinrite goes, i had the same issues. upgraded to the latest version and it's working like normal.
in the bios there should be a setting called sata operation...you might want to try setting that to "combination" mode or whatever its called on your machine. for dell's its called combination, some it's IDE.
if that doesnt work...get a usb cd rom and boot to that.
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by: JT92677Posted on 2009-07-31 at 06:49:44ID: 24988740
USB support in "legacy" or DOS mode is often a setting in the BIOS. If it's ON, it can interfere with some USB drives that have a "sleep" mode, so the recommended setting is Legacy support "OFF" and let Windows handle the USB ports.
ls.asp?inv tid=EN391- S2&cat=HDD
BUT, in your case, look for USB support in BIOS and be sure it's ON.
Next, I have found that instead of trying to deal with SATA drives with a SATA controller, why not use a SATA to USB device and deal with the drive as an external USB device.
Take a look at this device:
http://www.geeks.com/detai
There are others with a separate power supply and cable that connect to the SATA drive and provide a USB interface, but they're about $12, and this new item from Geeks is only about $10 more.
I think trying to get to SATA directly from DOS may not be worth the effort when there are simpler approaches like SATA to USB, and then running Spinrite.
Just a thought, hope this helps.
Jeff