[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

4.2

yellow shield icon in my task bar

Asked by JAToubes in Microsoft Operating Systems, Windows XP Operating System, Microsoft Windows Operating Systems

Tags: yellow, bar, icon, shield

I am running Windows XP home version, with sp2 .
Just recently I am getting that yellow icon shield prompting me to download and install the latest updates. I did that and the icon won't disappear, keeps insisting that the update needs to be installed.

I went to the windows/office update site and did a manual  scan and downloaded the item with success.  It was office service pak 2  or something like that.  I also checked that  after re-scanning that the site detected it actually installed.  

After doing that..  and not results .. I tried to uncheck that particular  update, but that didn't work, keeps coming back..   So finally I contacted Microsoft help and they gave me this elaborate 3 page thing , including re installing all the Office 2003 solftware, which I reluctantly did.  Then updated it and still  the dang icon is there, claiming I need to load the updates, that are already there.

I am of the belief tht the notification program has a glitch somewhere that isn't recognizing that update is  lnstalled.  

Anyone have a solution for it , other than either getting used to it going to be there until I upgrade to a new machine or I turn off the update service ( which is sometihing I really don't want to do.)

I am using ZoneAlarm Pro Internet Security suite 7.   The problem began shortly after I  downloaded PC Pitstop's optimizer.  I rolled back via restore and then restored the damage it did, and then uninstalled it.  I have defragmented the drive as well as a scan disk.
[+][-]05/07/07 05:26 PM, ID: 19046973Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Microsoft Operating Systems, Windows XP Operating System, Microsoft Windows Operating Systems
Tags: yellow, bar, icon, shield
Sign Up Now!
Solution Provided By: Merete
Participating Experts: 3
Solution Grade: C
 
[+][-]05/05/07 07:20 PM, ID: 19037964Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/05/07 07:29 PM, ID: 19037998Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/05/07 07:39 PM, ID: 19038003Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/05/07 08:12 PM, ID: 19038058Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/05/07 08:35 PM, ID: 19038091Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/05/07 10:02 PM, ID: 19038222Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/05/07 10:25 PM, ID: 19038242Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/06/07 12:17 AM, ID: 19038352Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/06/07 01:13 AM, ID: 19038408Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/06/07 07:53 AM, ID: 19039012Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/07/07 05:31 PM, ID: 19046993Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]05/07/07 07:01 PM, ID: 19047314Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/09/07 08:09 PM, ID: 19062538Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/09/07 10:39 PM, ID: 19062898Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/10/07 02:22 AM, ID: 19063609Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/10/07 04:21 AM, ID: 19064158Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]05/10/07 04:47 AM, ID: 19064285Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]05/10/07 06:30 AM, ID: 19064954Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-92