We have a users laptop that display the following message on top of the welcome screen : DIALOGUE HEADING - "Windows Product Activation" MESSAGE "This copy of Windows must be activiated with Microsoft before you can log on. Do you want to activate Windows now. OPTIONS - YES / NO.
When we click YES we get the message "Windows is already activiated, click OK to exit" When we click OK its take us back to the Welcome screen, We then click on the user icon and we get the first message back again.
We have used the following fix with no success apart from the windows re-install :-
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q314935The machine has Genuine Windows XP Pro installed. We can gain access to the OS desktop through safe mode.
We would prefer not to re-install if possible.
Many Thanks
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