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03.05.2008 at 06:53PM PST, ID: 23218317
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Windows boots to a black screen and mouse cursor

Asked by ctrav505 in Microsoft Operating Systems, Windows XP Operating System

Tags: Microsoft, Windows XP Home, SP 2

When I boot the machine it loads to a black screen with a working mouse pointer.  Ctrl Alt Del does not work.  I have tried booting into all versions of safe mode many times only to get the same results.  I have also tried last know good and nothing came from that step either.  I have a windows disc and would have no issue reformatting it but its a friends and he has his wedding photos on there.  My questions is can I get a bootable cd somewhere that will load USB drivers so I can use the copy command to move his pictures over to an external hard driver?  Only other avenue would be to get a IDE to USB adapter which at this point seems like it may be my best bet.

If anyone has any suggestions they will be much appreciated.Start Free Trial
 
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[+][-]03.05.2008 at 07:09PM PST, ID: 21056921

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[+][-]03.05.2008 at 07:11PM PST, ID: 21056937

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[+][-]03.05.2008 at 09:10PM PST, ID: 21057536

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[+][-]03.06.2008 at 12:05AM PST, ID: 21058236

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About this solution

Zones: Microsoft Operating Systems, Windows XP Operating System
Tags: Microsoft, Windows XP Home, SP 2
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Solution Provided By: nobus
Participating Experts: 3
Solution Grade: A
 
 
[+][-]03.06.2008 at 05:45AM PST, ID: 21060031

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[+][-]03.07.2008 at 08:51AM PST, ID: 21072035

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