I am running XP SP2 and with a valid licence that came with the laptop new. I can't load any update due to the fact that it won't validate. How can I correct this problem?
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Thanks phototropic, but the company I purchased it from suggested that I have them reformat and go without my laptop for a week, I can't do that. Quite frankly, I see it as a Microsoft alone problem. These guys have had millions of desktops, and laptops with valid licenses and have thsame problem. MS is so worried that they are not getting their pound of flesh that they have alienated good customers.
I had similar problem. Valid copy of win xp, activated via internet. Windows crashed so often, I had to reinstall many times. The last reinstall, MS informed me that I cannot validate anymore. Pure mistakes from MS, but they are greedy and want to alienate customers.
The options are the same as above:
1. Use the warranty, replace windows with OEM
2.Call MS again, some better person at helpdesk would allow you to change things
3. Buy another copy of windows and make MS happy
4. go to court
5. Better: install Linux and be happy for ever
6. use pirated working version of xp and get revenge on MS: This one is illegal and we do not recommend this way
rickd1129
Would appreciate if you could clarify if you benefited with any of these answers or it was not helpful at all please? Obviously the accepted solution seems to be your response to my comment which is very unusual! If not helpful, usually the question is deleted with points refund and not like this, having no points allocated!
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by: VallerianiPosted on 2008-11-02 at 03:58:37ID: 22861011
Most chances you can call Microsoft and validate it with them. Alot of serials from dell normally come this way, and you have to call them and explain to them your situation and you provide them your serial. They will give you a auth code to validate windows, (There is a option to 'validate windows by phone').. You can also call who provided you with the laptop as well, but they will most likely redirect you to microsoft if the serial IS valid.