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6.6

Error message "Entertainment Pack Minesweeper Game" when access mapped network drive on Windows Server & clients

Asked by MACROLEVEL in Microsoft Operating Systems, Anti-Virus

Tags: Entertainment Pack Minesweeper Game error, Windows 2003 Server, map network drive, shared drive, Windows XP, virus, antivirus

Hi,

Getting message:

"Entertainment Pack Minesweeper Game encountered a problem and needed to close" while trying to map network drive located on the server (please look at attached screenshot). It is small network with about 30 computers and 3 servers (one is DC, other two database and backup). All servers Windows 2003 with all updates/hotfixes.

I did notice also that if you open My Computer and double-click on the mapped network drive icon it will either not open or will generate the above error message. I can browse content of network drives without any problem if I enable Folders tree pane in Windows Explorer.

I  do see the same message on Windows XP Pro based machines and on both Windows 2003 Std servers.

All servers were recently upgraded from Windows 2000 Server without a single error. About two weeks ago we got virus on one of desktops and file antivirus on one of the servers user was connected to detected and cleaned up about 20 files infected with W32.Sality.AE. I was trying to clean up users computer at that time but ended up formatting his drive and installing the system from scratch. Not sure is this virus accident related to problem or not as I don't know actually when the problem with error message came up for first time.

All computers has Norton Antivirus Corporate installed, incl. servers. I ran Kaspersky online scan on server which was involved in virus accident in the past but did not find anything wrong. I ran antivirus checks on multiple workstations using different antivirus programs without any positive result. I am still suspicious that it is maybe somehow related to virus infection 2 weeks ago but can't find any information about it and can't detect it.

Any suggestions?

Thank you
Attachments:
 
error-message-while-mapping-netw.png (38 KB) (File Type Details) 
Error message as it is on Server 2003
Error message as it is on Server 2003
 
[+][-]01/16/09 11:41 AM, ID: 23396610Expert Comment

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[+][-]01/27/09 08:21 PM, ID: 23483544Accepted Solution

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About this solution

Zones: Microsoft Operating Systems, Anti-Virus
Tags: Entertainment Pack Minesweeper Game error, Windows 2003 Server, map network drive, shared drive, Windows XP, virus, antivirus
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Solution Provided By: MACROLEVEL
Participating Experts: 4
Solution Grade: A
 
[+][-]01/28/09 10:53 AM, ID: 23489797Expert Comment

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