Question

hardware installation

Asked by: Indarnav

whenever i logon my laptop, it show a message "hardware installation" for synaptics ps/2 port touchpad. how to get rid of it. though touchpad is working fine.

i am using xp sp2.

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Asked On
2009-07-21 at 19:37:54ID24589645
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hi

Topics

Microsoft Operating Systems

,

General Laptop

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Answers

 

by: Adman171Posted on 2009-07-21 at 19:39:33ID: 24911163

You probably need to install the driver. What model laptop do you have, and i can link you the driver download page.

 

by: IndarnavPosted on 2009-07-21 at 19:42:41ID: 24911173

g530 lenovo 3000

 

by: Adman171Posted on 2009-07-21 at 20:41:21ID: 24911413

Try the Lenovo drivers & downloads page:

http://www.lenovo.com/nz/en/ (or lenovo.com for another country :-)  )

Go to Support --> Downloads & Drivers
Brand = Notebooks and handhelds
Family = 3000 G530
Type = All Types
Operating System = (choose your OS - i'll go with XP)

Click Continue
Select the following:

"Synaptics/ALPS Touchpad Driver for Windows XP and Windows Vista 32-bit - 3000 G530 (MT 4446 only), N500"

Takes you to here:

http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-71013

Click on 52tp10ww.exe and it brings up a downlaod pop-up - Click I agree, then save.

30.5MB file :-)

Give that a go mate




 

by: IndarnavPosted on 2009-07-21 at 21:50:55ID: 24911627

i will do it later as write now i do not broadband.

 

by: IndarnavPosted on 2009-07-23 at 05:06:31ID: 24924158

i have downloaded file. the files in that are attached as picture. pls guide what next.

 

by: IndarnavPosted on 2009-07-23 at 05:47:56ID: 24924497

i ran tpdrvldr.exe and got following error.

 

by: IndarnavPosted on 2009-07-24 at 04:46:53ID: 24933905

what next??

 

by: PhateonPosted on 2009-07-24 at 04:55:42ID: 24933951

You also might try downloading the drivers from here:
http://www.synaptics.com/support/drivers

If you suspect that the downloaded drivers are corrupt.

 

by: IndarnavPosted on 2009-07-24 at 22:25:15ID: 24940788

i re downloaded but it is given same error. what to do? pls help
get rid of this..

 

by: Fatal_ExceptionPosted on 2009-07-30 at 09:04:27ID: 24981216

When you ran the install and it was looking for that file, make sure that it is pointing to the correct location.  If you are not sure of where to point, do a Search for SynTPAPI.dll..  It may not be in the Program Files Folder, but in the c:\Drivers\Touchpad\52tp10ww folder (as pictured in my upload)

FE

 

by: IndarnavPosted on 2009-07-30 at 10:47:19ID: 24982421

problem has solved, error was due to my anti virus real time scan. thanks for support.

 

by: Fatal_ExceptionPosted on 2009-07-30 at 11:46:12ID: 24983112

Great.  Heppy computing!

20120131-EE-VQP-002

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