[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.
Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
8.6

XP won't boot.  Safemode won't load, reboots

Asked by kdubendorf in Microsoft Operating Systems, Microsoft Windows Operating Systems, Windows XP Operating System

I have an HP nx7400 XP Professional notebook that won't boot.   Normally I'd just reload it but there is an application installed that will be almost impossible to get back.
XP comes up to the HP wallpaper before login and goes no further.   CTL-ALT-Delete doesn't do anything.   When I boot in safemood, the computer just reboots to the F8 window.  No form of Safe Mode is working.  I have scanned for viruses and spyware using the XP Universal Boot CD and I have taken the disk out of the laptop, installed it in a desktop and run malware bytes.  I found one file ic:\windows\system32\login.exe that Malwarebytes reported as a trojan and removed.   This didn't change the boot behavior.  At this point I don't believe that there is an extensive infection in this computer.  ( We have been running SpySweeper w Antivirus)

I am considering trying to treat this as though the registry is corrupted;   Copy over the original system registry files (I think there are 5) and then do a System Restore once XP is running again.    Any suggestions on other alternatives?

I've tried using an XP CD to start the Recovery Console but that didn't work since the XP CD didn't recognize the nx7400 disk controller.  Is there a way I can get this beast into recovery console easily?
 
Related Solutions
Keywords: XP won't boot. Safemode won't lo…
Title
1 Malware, Trojans etc...
2 Windows has detected spyware infect…
3 Malware Again...?
4 Can't access Internet since Spyware…
5 Virus/Malware issue
6 unknown trojan
 
Loading Advertisement...
 
[+][-]10/19/09 10:50 AM, ID: 25607356Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 10:54 AM, ID: 25607399Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 11:04 AM, ID: 25607499Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 11:06 AM, ID: 25607523Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Microsoft Operating Systems, Microsoft Windows Operating Systems, Windows XP Operating System
Sign Up Now!
Solution Provided By: mikelfritz
Participating Experts: 6
Solution Grade: A
 
[+][-]10/19/09 11:33 AM, ID: 25607757Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/19/09 11:34 AM, ID: 25607766Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 11:37 AM, ID: 25607788Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 11:42 AM, ID: 25607826Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 01:43 PM, ID: 25608842Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 03:14 PM, ID: 25609474Administrative Comment

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 30-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]10/19/09 05:57 PM, ID: 25610230Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 06:01 PM, ID: 25610251Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/19/09 06:05 PM, ID: 25610272Administrative Comment

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 30-day free trial to view this Administrative Comment or ask the Experts your question.

 
[+][-]10/20/09 03:20 AM, ID: 25612545Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/21/09 11:28 PM, ID: 25631282Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/22/09 05:16 AM, ID: 25633164Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625