APC_40
asked on
Cannot connect to server via remote desktop - Blue screen with cursor.
When I try to connect to my database server via remote desktop, I insert my username and password and it goes to loading personal settings but it goes no further. All I have is a blue screen with a cursor and no desktop. I can log in on to the console with no problems.
In terminal services manager under the server name =
RDP-TCP listener
Console
Down 1
Down 3
Down 4
Down 2
Under the users tab there is only one (the console session). Under the sessions tab it lists the sessions listed above. If I try and reset on it States - Session (ID 1) reset failed (Error 7024) - the requested operation cannot be completed because the terminal connection is currently busy processing a connect, disconnect, reset or delete operation.
I cannot connect via Remote desktop only via the console. I have used the MSTSC /console switch but the issue remains.
This happened before, I rebooted the server and it cleared the sessions. I do not want to make it a habit of having to reboot this server.
How do I solve this issue? Can I re-start the terminal services service, will this clear the sessions? And if so, what's the implications of re-starting this service.
In terminal services manager under the server name =
RDP-TCP listener
Console
Down 1
Down 3
Down 4
Down 2
Under the users tab there is only one (the console session). Under the sessions tab it lists the sessions listed above. If I try and reset on it States - Session (ID 1) reset failed (Error 7024) - the requested operation cannot be completed because the terminal connection is currently busy processing a connect, disconnect, reset or delete operation.
I cannot connect via Remote desktop only via the console. I have used the MSTSC /console switch but the issue remains.
This happened before, I rebooted the server and it cleared the sessions. I do not want to make it a habit of having to reboot this server.
How do I solve this issue? Can I re-start the terminal services service, will this clear the sessions? And if so, what's the implications of re-starting this service.
ASKER
It happens when I attempt to login via remote desktop. As I said I can login at the console only
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ASKER
Yes I can ping the server and login via console. My question was: If I restarted the Terminal services service what implications would this have?
ASKER
Any more replies?
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SOLUTION
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ASKER
Thanks guys.
When is this error coming i.e when you try to connect or like you do some other activity and the error turns up. And you try to connect it remotely only, Is it like this like at your network if some one access and then also the error took place.
Please check at the dump file it would be clear to you as to why the error took place and moreover please try to run any more application and then update if the same sceneario turns up
Thanks.