gwlanks
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Windows 7 Black Screen
After windows 7 users sign into their PCs they will get a screen that is black or dark with only the cursor that shows. It will sit there indefinitely. The user can do a CTL-ALT-DEL and go the task manager. If we kill the run once processes or the explorer.exe process (then manually re-launch this one) the PC will finish going on into Windows no problems. It will remain fine until they reboot again.
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ASKER
I think we have figured out our problem is associated with a new anti-virus network software that has been rolled out. Thanks for all the wonderful suggestions and feedback.
ASKER
I've requested that this question be closed as follows:
Accepted answer: 0 points for gwlanks's comment #a39989548
for the following reason:
The problem was our software it appears.
Accepted answer: 0 points for gwlanks's comment #a39989548
for the following reason:
The problem was our software it appears.
ASKER
All great solution possibilities.
Thankyou! gwlanks
ASKER