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09.12.2007 at 01:45AM PDT, ID: 22822765
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Windows 2000 Cryptographic service
Tags: cryptographic, 2000, windows, service
I am trying to install a program in windows 2000 (the program is IE7). However I get the message to check cryptographic services is running on the computer.  However this service is not present in the services section so I cannot start it!! What can I do?
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Question Stats
Zone: OS
Question Asked By: dbdp
Solution Provided By: nikhil_deshpande
Participating Experts: 3
Solution Grade: B
Views: 151
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09.12.2007 at 01:57AM PDT, ID: 19874724

Rank: Wizard

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09.12.2007 at 02:00AM PDT, ID: 19874737

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09.12.2007 at 02:03AM PDT, ID: 19874743

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09.12.2007 at 02:25AM PDT, ID: 19874814

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09.12.2007 at 03:57AM PDT, ID: 19875130

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09.12.2007 at 04:04AM PDT, ID: 19875164

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09.12.2007 at 04:09AM PDT, ID: 19875179

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09.12.2007 at 04:28AM PDT, ID: 19875270

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09.12.2007 at 04:39AM PDT, ID: 19875309

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09.12.2007 at 01:57AM PDT, ID: 19874724

Rank: Wizard

Checking and fixing Cryptographic Services
http://searchwinit.techtarget.com/tip/0,289483,sid1_gci994336,00.html

You cannot install some updates or programs
http://support.microsoft.com/kb/822798
 
09.12.2007 at 02:00AM PDT, ID: 19874737
Tried those sites - no luck
 
09.12.2007 at 02:03AM PDT, ID: 19874743

Rank: Wizard

Try Dial-a-Fix to fix issues with Cryptographic Service
http://wiki.djlizard.net/Dial-a-fix
 
09.12.2007 at 02:25AM PDT, ID: 19874814
Doesn't seem to work with windows 2000
 
09.12.2007 at 03:57AM PDT, ID: 19875130
You can not install IE 7 on a Windows 2000 machine be it a server or professional machine.

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

Regards,
Nikhil
Accepted Solution
 
09.12.2007 at 04:04AM PDT, ID: 19875164
Hi

A word of warning: If you aren't comfortable using the registry and have no knowledge\experience of regedit, then don't do it. The smallest changes could render your machine inoperable.

To check the service, go start > run and type in regedit and press OK.

Navigate to HKLM\system\currentcontrolset\services\CryptSvc.

On the right hand side there should be a value for start that is set to 2. This means that the service is set to start automatically with windows.

Once this is confirmed, check the event log for any errors relating to failure of the cryptographic service to either start or run.

That should be enough to determine if the service is running or not.

The site mentioned by SheharyaarSaahil at http://support.microsoft.com/kb/822798 is pretty comprehensive so far as it even goes to reinstall/upgrade if all of the methods fail. You could also try this http://searchwinit.techtarget.com/tip/0,289483,sid1_gci994336,00.html.

If you have tried the above and it hasn't worked, then a backup of your data and a complete reinstall and restore of your data seems the most expedient solution.

H4rj
 
09.12.2007 at 04:09AM PDT, ID: 19875179

Rank: Wizard

nopes.....nikhil is right......he cannot install IE7 on windows 2000.....i didn't notice that he was trying to install IE7.....my bad :)
 
09.12.2007 at 04:28AM PDT, ID: 19875270
I got that part - so windows 2000 doesn't have cryptographic service?
 
09.12.2007 at 04:39AM PDT, ID: 19875309

Rank: Wizard

it does have.....it just doesn't list it in the services section :)

"Note Windows 2000 does not list Cryptographic Services in the SERVICES Administrative Utility."
(as per the MSKB article above)
 
 
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