A way to confirm whether it is a DNS problem, try pinging www.google.com or www.cnet.com and see if it will resolve the IP's.
If it does try navigating to the IP of the sites from a browser. i.e. http://74.125.45.99/
Main Topics
Browse All Topics
Loading Advertisement...
Question
Cannot join Domain / NSLookup failed
The server we have is Windows 2000. It is our domain, dns, ftp, and web server. I have 5 computers on the domain and everyone of them is working just fine but one. It is programmed with a static IP and the DNS is the DNS Server. I am trying to add it to the domain and it keeps saying that the network is not available. I cannot go to the internet at all. I CAN ping every computer both by IP and by Computer Name. I cannot ping outside the network. I tried nslookup and it also failed saying that it "Can't find server name for address XXX.XXX.XXX.X" DNS request timed out. Now I can ping the IP of the Server and I can ping the server name. So there is no issues there. But nslookup will not work. I cannot join the domain and I cant get on the internet. So I am not sure what is going on. I have searched every forum including this one for over 8 hours and I am now lost. I have tried every idea out there. DCDIAG.exe on the server is saying that everything passed. Any idea's?
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Subscribe now for full access to Experts Exchange and get
Instant Access to this Solution
- Plus...
- 30 Day FREE access, no risk, no obligation
- Collaborate with the world's top tech experts
- Unlimited access to our exclusive solution database
- Never be left without tech help again
Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.
- "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
- "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
- "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.
See what Experts Exchange can do for you.
Got a question?
We've got the answer.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
Need individual assistance?
Our experts are ready to help.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Want to learn from the best?
Read articles from industry experts.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Working on a long term project?
Store your work and research.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
What Makes Experts Exchange Unique?
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Trusted by the world's most respected brands.
Faithfully serving IT professionals since 1996.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Free Tech Articles
-
WARNING: 5 Reasons why you should NEVER fix a computer for free.
It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
-
SCCM OSD Basic troubleshooting
SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
-
Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
-
Create a Win7 Gadget
This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
-
Outlook continually prompting for username and password
There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
-
Backup Exchange 2010 Information Store using Windows Backup
There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...
Cloud Class Webinars
- Avoiding Bugs in Microsoft Access
Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
- Top 10 Best New Features in Visio 2010
Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
- IT Consultant Business Secrets Revealed
Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
- Disaster Recovery and Business Continuity
Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
- Organize Your Visio Diagrams with Containers and Lists
Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
- How to Us Objects, Properties, Events and Methods in Microsoft Access
Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...
Join the Community
Give a Little. Get a Lot.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Answers
**RETTIF9**
The second link does not work. I was saying that the Workstation has a static IP not dynamic and that it has my local DNS server in its Primary DNS. I have checked everything I can about DNS. Everything is correct. What I don't understand is why the nslookup is failing when I say ping server1 it comes up as the proper IP address and successfully pings 4 times. So why is NSlookup saying that it cant find the name to the ip address?
**S14500Q**
I have tried that. I don't have any internet working even via IP. But I can ping the gateway, server and all the workstations via ip and via name.
Might be a winsock issue if you can't reach the external network from just this client.
Try downloading and running the application from the following link.
http://www.snapfiles.com/g
You are correct, same as winsock reset.
When you setup your domain i.e. Installed Active Directory did you let it install DNS with it or did you install before or after the fact?
Take a look at the link below.
http://forums.techarena.in
It seems like a very similar issue.
First, when you do an nslookup without any arguments, does it return the name of your DNS server
C:\> nslookup
Default Server: server1.domain.com
Address: 10.0.0.1
>
Second, could you do an "ipconfig/all" and post the results. This will provide the information necessary to check your IP configuration, routing, DNS, etc..
brightsolution,
I just used the link in this page and it worked. You might want to try it again but its just background info anyway. Here's a more relevant link; http://support.microsoft.c
Near the end of this article there are some items I think you will find interesting.
Can't Find Server Name when Starting Nslookup.exe
When starting the Nslookup.exe utility, the following error may occur:
*** Can't find server name for address w.x.y.z: Non-existent domain
This error occurs when there is no PTR record for the name server's IP address. When Nslookup.exe starts, it does a reverse lookup to get the name of the default server. If no PTR data exists, this error message is returned. To correct make sure that a reverse lookup zone exists and contains PTR records for the name servers.
For additional information, see the following article or articles in the Microsoft Knowledge Base:
172953 (http://support.microsoft.
Hope this helps!
rettif9
This is exactly the same way I went all day today. I found all this posts concerning my issue and none of them fixed the issue. The DNS at the system PTR. Originally I had to fix an issue on the network that required me to re-establish security certificates on each workstation. So I took them off the domain and put them back on. So there information was already in the server. On this one workstation, it wouldnt go back on the domain. That is how all this got started. I will post the ipconfig information tomorrow.
Here is the information that you are looking for. Let me know what you think
Windows IP Configuration
Host Name . . . . . . . . . . . . : 6000KIP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-11-8C-44-55
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.100.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::211:11ff:fe8c:4455%4
Default Gateway . . . . . . . . . : 192.168.100.1
DNS Servers . . . . . . . . . . . : 192.168.100.3
68.1.208.30
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Automatic Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : C0-A8-64-04
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.100.4%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled
brightsolution,
I'm trying to back up and start at the beginning. The fact that all other workstations work normally points to the workstation. First what OS is on the workstation? Do you have a software firewall installed on the workstation? Have you tried temporarily disabling it? Have you tried uninstalling and reinstalling Add Remove Programs -> Add Remove Windows Components -> Networking Services? I believe you said that you are running DHCP on the Server, Can you set the TCP/IP properties on the workstation to Automatic for the IP and DNS just to see what happens? Sorry if you've already done these things I'm just trying to be methodical. Just to clarify, if you do a nslookup [server name] or a nslookup [server IP address] from the workstation both fail, correct? If you do an arp -a does the server's IP show up in the list? are you running WINS on the server? Does the server show up in an nbtstat -n?
The Workstation OS is XP Pro
No firewall installed. Windows Firewall disabled
I am not running DHCP on the server. All the workstation have Static.
nslookup reading:
DNS request timed out
timeout was 2 seconds
cant find server name for address 192.168.100.3: timed out
Default servers are not available
Server: Unknown
Address: 192.168.100.3
DNS request timed out
timeout was 2 seconds
Request to Unknown timed-out
Server does not show up in arp or nbtstat. I am not running WINS on the server.
If you ping 192.168.0.3 and then immediately do an arp -a you should see the IP and MAC address for your server. This is level two in the TCP/IP stack. If this isn't working and you are satisfied that DNS is properly configured on the server then the workstation TCP/IP stack needs to be re-installed as described above. You might also uninstall reboot, and re-install your TCP/IP properties on the local area connection property sheet.
Assuming it's working We are at level three (IP resolution) no entry in nbtstat -n for the server means that net BIOS isnt resolving the server name. no entry in nslookup means that DNS isn't resolving the Server name and/or IP. You could try a manual entry in the hosts fiile just to see if it works. see name resolution: http://technet.microsoft.c
Time is money I think it's time to consider a re-install on the workstation.
I finally figured out what the heck happened on this. This computer used to have Symantec Firewall on it and it was removed over a year ago. Well when I removed the computer off the domain and then returned it to the domain somehow that triggered some hidden service from a "removed symantec program" to re-instate the symantec firewall. We did everything to remove it. All firewalls were disabled and we even tried the Symantec removal tool and that still didnt fix it. We had no choice but to format the hdd to start over. I appreciate everyone's help on this as everyone did provide great advice. I am splitting the points between 3 people as you guys stuck with me thru all of this.
3 Ways to Join
Business Accounts
- Perfect for organizations
- Multiple users
- Save over 36%
- Create a Business Account
Answer for Membership
- Earn free access
- Showcase your knowledge
- No credit card required
- Sign Up to Answer
Loading Advertisement...
by: rettif9Posted on 2009-05-14 at 18:01:03ID: 24391514
What you're describing really sounds like a DNS problem. Here's a couple of articles for background if you find them helpful;
http://technet.microsoft.c
http://www.petri.co.il/
Just for clarification what server are you talking about when you say "It is programmed with a static IP and the DNS is the DNS Server." Your workstations should use your local DNS server not the ISP's server. If DNS isn't properly configured your workstation can use net BIOS which sounds like whats happening.