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05.09.2008 at 03:50AM PDT, ID: 23388868 | Points: 250
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Attachment Details
Cannot find this file !!!
Hi There,

We have an intranet running on windows 2000 server.

One of the link published is pointing to PDF file. There is one user only that is having difficulty opening a pdf link. When he open the link using adobe acrobat 5, he gets this error 'unable to open this file is missing or cannot be found". But when he saves the file on this desktop, he can open the file.

Also when he clicks on the link the pop up window comes up then it ask either to 'open' , 'save' , or 'cancel'. The file type is showing as 'acrobat reader for activex'. But the problem does not happen if he click on the a link from a public internet website.

The client is running on windows xp w/ sp2
adobe acrobat reader 5

Thanks,
mcse2007
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Question Stats
Zone: OS
Question Asked By: mcse2007
Question Asked On: 05.09.2008
Participating Experts: 1
Points: 250
Views: 0
Translate:
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05.09.2008 at 05:45AM PDT, ID: 21532164

Rank: Genius

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05.09.2008 at 05:45AM PDT, ID: 21532164

Rank: Genius

probably a browser issue - is it IE?  try looking at the 'manage add-ons' under 'programs' tab of IE options.  Look for pdf readers in there and disable/remove them then reinstall.

also try a different web browser

Cheers.
 
 
20080236-EE-VQP-29 / EE_QW_2_20070628