Question

DHCP IP lease renewal ok, but a new PC can not obtain an IP ("An error occurred while renewing interface Local Area Connection : unable to cotact your DHCP server. Request has timed out.")

Asked by: it-maintenance

Dear reader,

not sure this is the right forum for my question, so I in total have posted it in the forums:
microsoft.public.win2000.dns
microsoft.public.win2000.networking
microsoft.public.windows.server.dns
microsoft.public.windows.server.networking
www.experts-exchange.com/Operating_Systems/Windows_Server_2003

Any solution or directions to what to do much appreciated.

The environment:
In our (single) domain we have +50 XP PCs and 4 Windows Server 2003 DCs (3 in-house being "maria", "tina" and "robert" and 1 being "oscar" in remote location).
One DC (robert) run the DHCP Server service (and DHCP Client service for registering and updateing IP addresses and DNS records for this computer).
All 4 DCs run DNS (two zones).

The following server roles/functions apply:
erik: dhcp (running but not defined nor used by any PC). 192.168.65.80
maria: dns, secondary wins. 192.168.65.76
oscar: dns (though no PC currently point to this). 192.168.65.25
robert: dhcp, dns, primary wins. 192.168.65.3
tina: dhcp (running but not defined nor used by any PC), dns, secondary wins. 192.168.65.4

No changes implemented(! as certain as I can be) in regards of any of these servers within the last week.

a. The problem:
a.1.  XP PCs runs fine and can renew (re-obtain) IP leases from our DHCP server. However a PC which has not got an IP fails to get such from the DHCP server. The PC is for sure "on the network" (e.g. manually assigning an IP and it runs "fine").
a.2. "ipconfig -renew" show a new Lease was obtained (updated time also for when the lease expires).
a.3. "ipconfig -release" followed by "ipconfig -renew" result in the error message "An error occurred while renewing interface Local Area Connection : unable to cotact your DHCP server. Request has timed out.".
a.4. Restart of a PC and it get's (unknown how/from where) IP 169.254.5.70 (or any other within the subnet range 169.254.x.x.) , netmask 255.255.0.0 and no default gateway.
a.5. Same as a.4. when an IP has expired (e.g. a PC was powered off last night and this morning had the problem).

b. Other problems/symptoms:

c. On robert Windows Server 2003 (Version 5.2 (Build 3790.srv03_rtm.030324-2048)" - role DC, dhcp, dns, primary wins:
c.1. In dhcp managment console see erik as running (no DHCP is defined on this though), "Cannot find the DHCP Server" on tina nor oscar. robert self has DHCP defined and I can see all of this.
c.2. In dns management console see oscar and maria fine, but get error "Unable to connect to the computer "tina". The error was: The network path was not found." and "Cannot Contact the DNS Server" from tina.
c.3. DHCP Server plus Client and DNS Server plus Client services running.
c.4. Ping erik, maria and oscar but not tina ("Request timed out").
c.5 Map a network drive to erik, maria and oscar but not tina (get error: "The drive could not be mapped because no network was found")
c.6 +50 available IP's in DHCP scope.

Restarting robert result in the following error entry in the SystemLog:
Event Type:      Error
Event Source:      NetBT
Event Category:      None
Event ID:      4321
Date:            02/06/2005
Time:            12:03:58
User:            N/A
Computer:      ROBERT
Description:
The name "OURDOMAIN       :1d" could not be registered on the Interface with IP address 192.168.65.3. The machine with the IP address 192.168.65.76 did not allow the name to be claimed by this machine.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 04 00 56 00   ......V.
0008: 00 00 00 00 e1 10 00 c0   ....á..À
0010: 01 01 00 00 01 00 00 c0   .......À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........

Followed by:
Event Type:      Error
Event Source:      W32Time
Event Category:      None
Event ID:      29
Date:            02/06/2005
Time:            12:06:42
User:            N/A
Computer:      ROBERT
Description:
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible.  No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


And later:
Event Type:      Error
Event Source:      DhcpServer
Event Category:      None
Event ID:      1059
Date:            02/06/2005
Time:            12:07:26
User:            N/A
Computer:      ROBERT
Description:
The DHCP service failed to see a directory server for authorization.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 3a 20 00 00               : ..    

However, this is followed immeditately by the entry:
Event Type:      Information
Event Source:      DhcpServer
Event Category:      None
Event ID:      1044
Date:            02/06/2005
Time:            12:07:26
User:            N/A
Computer:      ROBERT
Description:
The DHCP/BINL service on the local machine, belonging to the Windows Administrative domain ourdomain.local, has determined that it is authorized to start. It is servicing clients now.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00               ....    

Some minutes later another error entry is seen:
Event Type:      Error
Event Source:      NETLOGON
Event Category:      None
Event ID:      5719
Date:            02/06/2005
Time:            12:18:54
User:            N/A
Computer:      ROBERT
Description:
This computer was not able to set up a secure session with a domain controller in domain OURDOMAIN due to the following:
There are currently no logon servers available to service the logon request.  
This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.  

ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 5e 00 00 c0               ^..À    

d. On tina Windows Server 2003 (Version 5.2 (Build 3790.srv03_rtm.030324-2048)" - role PDC, dns, secondary wins:
d.1. In dhcp managment console see erik as running (no DHCP is defined on this though), "Cannot find the DHCP Server" on robert nor oscar. tina self have no DHCP defined.
d.2. In dns management console see oscar and maria fine, but get error "Unable to connect to the computer "robert". The error was: The network path was not found." and "Cannot Contact the DNS Server" from robert.
d.3. DHCP Server plus Client and DNS Server plus Client services running.
d.4. Ping erik, maria and oscar, but not robert ("Request timed out").
d.5 Map a network drive to erik, maria and oscar but not robert (get error: "The drive could not be mapped because no network was found")

e. On erik Windows Server 2003 (Version 5.2 (Build 3790.srv03_rtm.030324-2048)" - role member server:
e.1. In dhcp managment console see erik and tina as running (no DHCP is defined on these though), "Cannot find the DHCP Server" on oscar, and robert can be seen having DHCP defined and I can see all of this.
e.2. In dns management console see all: oscar, maria, robert and tina. No dns defined for erik self.
e.3. DHCP Server plus Client and DNS Server plus Client services running.
e.4. Ping all: maria, oscar, robert and tina.
e.5 Map a network drive to all: maria, oscar, robert and tina

f. On maria Windows Server 2003 (Version 5.2 (Build 3790.srv03_gdr.040410-1234)" - role DC, dns, secondary wins:
f.1. dhcp managment not installed.
f.2. In dns management console see all: erik, maria (self) oscar, robert and tina. No dns defined for erik.
f.3. DHCP Client and DNS Server plus Client services running.
f.4. Ping all: maria, oscar, robert and tina.
f.5 Map a network drive to all: erik, oscar, robert and tina.

g. On oscar Windows Server 2003 (Version 5.2 (Build 3790.srv03_gdr.040410-1234)" - role DC:
g.1. dhcp managment not installed.
g.2. In dns management console see all: erik, maria, oscar, robert and tina. No dns defined for erik.
g.3. DHCP Client and DNS Server plus Client services running.
g.4. Ping all: maria, oscar, robert and tina.
g.5 Map a network drive to all: erik, maria, robert and tina.

I am out of ideas and will be happy about your feedback.

Kind regards,
Soren Mikkelsen
Switzerland

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Asked On
2005-06-02 at 06:17:11ID21444473
Tags

dhcp

,

2003

Topic

Windows 2003 Server

Participating Experts
2
Points
500
Comments
6

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Answers

 

by: mpfisterPosted on 2005-06-02 at 06:37:33ID: 14130437

Lot of things to sort out: I'd start with DHCP:

1) Get dhcploc.exe from Windows Resource Kit and see how many DHCP servers you are actively running
(The DHCP Server Locator tool (Dhcploc.exe) is a command-line utility which determines what DHCP servers are available to a DHCP client and detects unauthorized DHCP servers on a subnet)

2) Uninstall DHCP server from all unneeded server or at least stop the DHCP server service and set it to "Manual" or "Disabled"

3) Set ALL your servers to have fixed addresses, you shouldn't use servers with DHCP addresses. Put all servers in a common range (i.e. .10 to .30) and don't forget to exclude this range on your DHCP server so you won't assign duplicate addresses. make sure that your one and only DHCP is authorized in Active Directory.


What I don't understand about "oscar" its remote but uses the same address range as the rest of the network? So its bridged, not routed?

 

by: mpfisterPosted on 2005-06-02 at 06:45:25ID: 14130516

Next DNS:

Make sure your DNS is "Active Directory Integrated".

See that each server with DNS server running has as first IP COnfig -> DNS server its own address, as second DNS the other.
See that all domain suffixes are the same.

WINS:
See that each server with WINS server running has as first IP Config -> WINS server its own address, as second WINS the other.

Make the two WINS replicate with each other (push/pull) or check if the existing replication works ok.

DHCP, part 2:

Check your DHCP server options:

All clients should get at least 2 better 3 DNS servers. Make sure they get both WINS. Make sure they have the correct domain suffix set. Node-type should be sat to 0x8 (h-Node)




 

by: elbereth21Posted on 2005-06-02 at 06:47:08ID: 14130532

I agree with mpfister: set all DC to have a static address (no DHCP for them) and have a ipconfig /flushdns on the clients which are not getting a correct IP: the fact they get 169.254.*.* addresses (APIPA), means they cannot reach your DHCP server, probably because it changed its dynamic address too (which is bad and it is because of this, you have to use static addresses for servers).
After flushing their DNS cache, your clients should be able to locate correctly the DHCP server. Take also a close look at the scope, you assign to your DHCP servers: if you wish to keep more than one, you shouldn't overlap scopes.
Hope it helps, Elbereth.

 

by: mpfisterPosted on 2005-06-02 at 06:57:05ID: 14130653

Please post ipconfig /all from all your servers and some sample client

 

by: it-maintenancePosted on 2005-06-02 at 07:12:18ID: 14130847

Thanks for all the replies.
I will come back with further asap.

/Soren

 

by: it-maintenancePosted on 2005-06-02 at 09:08:48ID: 14132086

By misunderstanding closed this issue.
Have opened it again with your comments added - please refer to http://www.experts-exchange.com/Operating_Systems/Windows_Server_2003/Q_21444751.html

20120131-EE-VQP-002

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