smpross
asked on
Obtaining the Microsoft HKCRScan utility
Hi All,
I am receiving a DCOM error message that says access is denied. According to the Microsoft Website, the problem is due to a registry key being over 259 characters. Here is the link:
http://support.microsoft.com/?kbid=823159
In the article, it discusses that Microsoft has a tool to fix this called HKCRScan. But you have to call them to get the tool. I was wondering if anyone already had the tool or if there is a place that I can download it. I really do not want to pay for a support call if I can avoid it... Especially if I am not sure that it will solve the problem.
Scott
I am receiving a DCOM error message that says access is denied. According to the Microsoft Website, the problem is due to a registry key being over 259 characters. Here is the link:
http://support.microsoft.com/?kbid=823159
In the article, it discusses that Microsoft has a tool to fix this called HKCRScan. But you have to call them to get the tool. I was wondering if anyone already had the tool or if there is a place that I can download it. I really do not want to pay for a support call if I can avoid it... Especially if I am not sure that it will solve the problem.
Scott
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If it's a fix (as stated in your first post) then it should be similar to a hotfix. If this util is only to fix this problem, then it should be free.
Let me send PSS an email.
Let me send PSS an email.
According to 2 internal guys in MS, this tool should be free. Give PSS a call, if they give you a hard time open a case and email me the number. I'll see if I can do something.
ASKER
THanks!
I was able to get the tool from them!
Scott
I was able to get the tool from them!
Scott
Hello SMPROS,
can you send me the tool ?
I have also this problem .
wbr
George
can you send me the tool ?
I have also this problem .
wbr
George
When you run HKCRScan make sure it runs all the way through HKEY_CLASSES_ROOT.
If this tool cannot scan the entire HKEY_CLASSES_ROOT component of the registry; this also means that Exchange & IIS won't be able to proccess it either.
If this is the case you need to use the Sysinternals tool "RegDelNull" to emunerate & remove the problematic entries. It deletes Registry keys that contain embedded-null characters and that are otherwise undeleteable using standard Registry-editing tools.
Run this tool with the following switches & remove the keys causing the issues. Make sure you backup your registry first!!!
"RegDelNull -HKU -s" followed by "RegDelNull HKLM -s"
Restart the "System Attendant" service.
If this tool cannot scan the entire HKEY_CLASSES_ROOT component of the registry; this also means that Exchange & IIS won't be able to proccess it either.
If this is the case you need to use the Sysinternals tool "RegDelNull" to emunerate & remove the problematic entries. It deletes Registry keys that contain embedded-null characters and that are otherwise undeleteable using standard Registry-editing tools.
Run this tool with the following switches & remove the keys causing the issues. Make sure you backup your registry first!!!
"RegDelNull -HKU -s" followed by "RegDelNull HKLM -s"
Restart the "System Attendant" service.
ASKER
Scott