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8.0

Occasional problem where users from sites other than head office are unable to remote desktop to a server

Asked by jonhagger in Windows 2003 Server

Tags: server, unable, working

I have an issue where at times users from other offices (using different IP ranges) are unable to connect to one server. The server is physically located in the company head office.

When the issue occurs they can still remote access any other servers OK (even other ones in the head office), and users in the head office can still access the problem server OK.

Only way to resolve at the time is to reboot the server in question, then it all starts working again.

Relevent information:
The server has a fixed IP address.
Remote machines resolve the correct server IP address.
There are no errors in the server logs.
There's a spectfic Group Policy on the machine that limits the desktop while users are connected.

Any ideas?
 
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Zone: Windows 2003 Server
Tags: server, unable, working
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Solution Provided By: NJComputerNetworks
Participating Experts: 3
Solution Grade: A
 
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