Try from a cmd prompt:
shutdown /s /f /t 10
See if it shutsdown or restarts.
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Windows Server 2003 on Dell 2950 has ' Shutdown ' acting like ' Reboot ' ... no error messages, some common threads
We recently installed a few Dell 2950 servers. Some in a cluster environment, some not. All running some flavor of Windows Server 2003. A few of the ones that are, or were (some roles changed), connected to PowerVaults MD3000s in a clustered environment don't want to stay shutdown. If I shutdown the server immediatly starts back up. There are no errors in the event log surrounding this, so it dosent appear that "a service crash upon shutdown is fooling the computer to think that it ended in the error state, and thus focing a power up".
I have not yet had time to try turning off services or do much more than check the BIOS for power on settings, and in one situation - remove the MD3000 connection (as a reslut of the role change.)
-All of the servers that do this are running either Exchange 2007 or SQL 2005
-If I press the power button right after boot, while everthings initalizing, unit will stay shut down
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Answers
dlangr - thanks! this lead to the solution, and best of all you replied only 30 min after i posted late on a weekend night, way to go! (y)
this revealed there was a BSOD, and with a quick phone call to Dell I turned up this:
"With all the latest drivers and firmware versions loaded as of 4/14/07, the server would reboot instead of shutdown. I knew this was an indication of the system crashing on shutdown. I was able to confirm the BSOD when I disabled the "Automatically restart" on System Failure:
Right click My Computer -- Properties --Advanced Tab -- Startup and Recovery Settings -- Uncheck "Automatically restart" under System failure.
Now I'm getting a 0x0000007E stop error on shutdown. Awesome...
I decided to backtrack thru all the updates that I installed starting with the drivers. Luckily on the second one, I nailed it. The newest Broadcom driver for the NetXtreme II cards was causing this issue. I rolled back to the version prior to A02...and low and behold the issue is now gone.
I have shared this information with Dell tech support and they are working to duplicate and correct this issue.
Sharing the love,
- Selke
Thanks Selke, You made my day! I had the same problem. Unlike you, I installed the Broadcom driver A03 which I found under the Windows 2003 64 bit drivers then used other versions to find it. Also, if anyone else has this issue, be sure to uninstall the A02 version of the driver and delete the broadcom install folder that was created upon installation of the A02 version. Then install the A03 version"
It was harder than this to resolve for me, but basically I found the conflict to be with the BACS software suite from Broadcom that I was using to team the NICs. I found nothign but the new version (the one that causes this problem, something like 10.0.3) online, so - I had to go back to the Dell discs. I found the old version (that works good, something like 8.3.11). I ended up reinstalling the OS on these machines, and simply didnt install the drivers/updated BACS, and now everything works.
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by: dlangrPosted on 2007-04-29 at 00:44:25ID: 18996499
right click "my computer" , properties, advanced, at startup and recovery click settings, disable automatically restart on system failure.
The systems probably have some critical error while shutting down, resulting in a reboot. This procedure does not solve the cause of the problem, but might make it easier to diagnose and they won't come back up.