Hi Ben
Thank you , but The printer are using Line Printer Monitor (LPR).
gaby_dj
Main Topics
Browse All TopicsI have a print spooler problem. The servers are Windows 2003 standard edition and the printers are Samsung 2010 (laser) and HP 1010 (laser).
The print Spooler service is blocked sometimes. It is happening apparently without any rule , without any error message for users who are tryng to print documents from the application they are using. There are cases when the application is OK , but there are cases when the system is blocked. If I stop Print Spooler and then I am starting it again , the problem is solved.
Next lines are a few errors in Event viewer.
08-05-07 5:32:45 PM Microsoft Office 10 Error None 1000 N/A Faulting application excel.exe, version 10.0.4302.0, faulting module excel.exe, version 10.0.4302.0, fault address 0x000069aa.
08-05-07 5:24:30 PM LPR Print Monitor Warning None 2004 N/A Printer ramona1010 on host 213.164.252.59 is rejecting our request. Will retry until it accepts the request or the job is cancelled by the user.
08-05-07 4:36:35 PM Application Error Error -100 1000 N/A Faulting application FisaCont.exe, version 1.0.0.187, faulting module oleaut32.dll, version 5.2.3790.1830, fault address 0x000047cc.
08-05-07 4:33:05 PM Application Error Error -100 1000 N/A Faulting application FisaCont.exe, version 1.0.0.187, faulting module oleaut32.dll, version 5.2.3790.1830, fault address 0x000047cc.
08-05-07 3:11:08 PM LPR Print Monitor Warning None 2004 N/A Printer aprovizionare_d2 on host 213.164.252.56 is rejecting our request. Will retry until it accepts the request or the job is cancelled by the user.
08-05-07 2:58:11 PM Application Hang Error -101 1002 N/A Hanging application cars.exe, version 2.0.2.11, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
08-05-07 2:52:50 PM Winlogon Information None 1002 N/A The shell stopped unexpectedly and Explorer.exe was restarted.
08-05-07 2:41:21 PM LPR Print Monitor Warning None 2004 N/A Printer aprovizionare_d2 on host 213.164.252.56 is rejecting our request. Will retry until it accepts the request or the job is cancelled by the user.
08-05-07 2:27:23 PM Application Hang Error -101 1002 N/A Hanging application cars.exe, version 2.0.2.11, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
08-05-07 1:57:18 PM Application Hang Error -101 1002 N/A Hanging application FisaCont.exe, version 1.0.0.187, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
08-05-07 1:56:57 PM Application Error Error -100 1000 N/A Faulting application FisaCont.exe, version 1.0.0.187, faulting module oleaut32.dll, version 5.2.3790.1830, fault address 0x00004850.
08-05-07 1:40:55 PM Application Error Information -100 1004 N/A Reporting queued error: faulting application FisaCont.exe, version 1.0.0.187, faulting module oleaut32.dll, version 5.2.3790.1830, fault address 0x0000c478.
08-05-07 1:40:44 PM Application Error Information -100 1004 N/A Reporting queued error: faulting application raptest.exe, version 1.0.0.32, faulting module oleaut32.dll, version 5.2.3790.1830, fault address 0x000047cc.
08-05-07 12:59:32 PM Application Error Error -100 1000 N/A Faulting application FisaCont.exe, version 1.0.0.187, faulting module oleaut32.dll, version 5.2.3790.1830, fault address 0x0000c478.
08-05-07 11:13:27 AM Application Error Error -100 1000 N/A Faulting application raptest.exe, version 1.0.0.32, faulting module oleaut32.dll, version 5.2.3790.1830, fault address 0x000047cc.
08-05-07 10:52:13 AM LPR Print Monitor Warning None 2004 N/A Printer aprovizionare_d2 on host 213.164.252.56 is rejecting our request. Will retry until it accepts the request or the job is cancelled by the user.
08-05-07 9:53:52 AM LPR Print Monitor Warning None 2004 N/A Printer aprovizionare_d2 on host 213.164.252.56 is rejecting our request. Will retry until it accepts the request or the job is cancelled by the user.
08-05-07 1:20:31 AM SceCli Information None 1704 N/A Security policy in the Group policy objects has been applied successfully.
07-05-07 6:56:47 PM LPR Print Monitor Warning None 2004 N/A Printer aprovizionare_d2 on host 213.164.252.56 is rejecting our request. Will retry until it accepts the request or the job is cancelled by the user.
07-05-07 4:56:45 PM LPR Print Monitor Warning None 2004 N/A Printer aprovizionare_d2 on host 213.164.252.56 is rejecting our request. Will retry until it accepts the request or the job is cancelled by the user.
07-05-07 4:39:51 PM Application Error Information -100 1004 N/A Reporting queued error: faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x00032335.
07-05-07 4:39:49 PM Application Error Information -100 1004 N/A Reporting queued error: faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0001c950.
07-05-07 4:39:46 PM Application Error Information -100 1004 N/A Reporting queued error: faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x000327f9.
07-05-07 4:39:42 PM Application Error Information -100 1004 N/A Reporting queued error: faulting application spoolsv.exe, version 5.2.3790.1830, faulting module ntdll.dll, version 5.2.3790.1830, fault address 0x0002fd3a.
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In my case, the printers that fall into offline state have this option enabled. For these printers, disabling "SNMP Status Enabled" option resolved the issue. A temporary solution was to restart the "print spooler" service every 3 min.
Ps : The problem appeared after installing Windows server 2003 Service Pack 2 and a few others patches.
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Answer for Membership
by: ben_stantonPosted on 2007-05-10 at 01:56:15ID: 19063483
Hi gaby_dj;
SYMPTOMS
The print queue on a Microsoft Windows Server 2003-based computer may stop working for a printer that uses the standard port monitor (SPM) for TCP/IP. Specifically, the Print Spooler service may stop sending print jobs to this printer, even though the spooler continues to send print jobs to other printers. In this situation, the print job in the printer's queue shows a status of "Printing." If you remove the print job from the queue, and then you try to print again, the same problem occurs.
If this sounds like the problem you are having, click this link and install the hotfix http://support.microsoft.c
If not, then there is a work around by stopping ans starting the spooler via a scheduled task...
..:: Ben ::..